Lithia Ford Lincoln of Boise - Service Center

Service Department We appreciate the service we have received from Lithia. We were taken care of quickly, and Rhett kept in touch with us until the work was done. We appreciate the service we have received from Lithia. We were taken care of quickly, and Rhett kept in touch with us until the work was done. More

Excellent Customer Service My service advisor was Lisa, who remained in contact with me every day during my vehicle upgrade. I had the Lincoln Navigation option added, which re My service advisor was Lisa, who remained in contact with me every day during my vehicle upgrade. I had the Lincoln Navigation option added, which required a new unit to be installed. The first unit was not working, so they had to re-order a new unit. It was supposed to be overnighted for the next morning delivery, but did not arrive until two days later. Lisa called every day to let me know what was going on. As a Lincoln owner, the service department gives a loaner Lincoln for service work. I received a similar Lincoln MKZ that I have from the service department. Lisa told me to use it as much as I would normally use my own car. When the installation was complete, Lisa called and gave me the good news. She apologized for the late delivery of the new unit (I do not consider this any reflection on the service department; it was the delivery company delivering the part. The unit was correctly installed with no marks anywhere to indicate a new installation. Since I had thoroughly read the owner's manual, I already knew how to work the Navigation (the Navigation in the loaner did not hurt, either). I am completely satisfied with Lithia Ford-Boise in everything they have helped me with, from the initial purchase of the new car to every service need I have had. More

Great Service on an Old Pickup We have an older pickup and they help us maintain it at the best possible price and let us know if it really needs fixed or if it is something that do We have an older pickup and they help us maintain it at the best possible price and let us know if it really needs fixed or if it is something that doesn't effect keeping us on the road. More

Inept Service Department I've now requested the factory grime be cleaned from the inside of the windows three times, each time I've been told it had been cleaned. Each time th I've now requested the factory grime be cleaned from the inside of the windows three times, each time I've been told it had been cleaned. Each time they have not been touched. More

Thumbs up! As a repeat customer, I have found Lithia Ford to surpass other local dealers in the quality and excellence of service provided. Why go anywhere else As a repeat customer, I have found Lithia Ford to surpass other local dealers in the quality and excellence of service provided. Why go anywhere else? Job well done! More

Ford Expedition Repair Rhett is very customer focused while achieving the ultimate goal of repairing the my Vehicle. Service was performed and I was able to pickup the vehic Rhett is very customer focused while achieving the ultimate goal of repairing the my Vehicle. Service was performed and I was able to pickup the vehicle the same day. Awesome Job!!! Thanks again Mike Ball More

Repair service Very good customer care. The appointments have been on time. The car now working fine. I would recommend the Lithia Ford dealer to my friends. Very good customer care. The appointments have been on time. The car now working fine. I would recommend the Lithia Ford dealer to my friends. More

My Ecaspe Recall Repair I am so glad I choose Lithia Ford for my vehicles recall notice. While my car was being repaired Ryan called to advise me that my vehicle also had a a I am so glad I choose Lithia Ford for my vehicles recall notice. While my car was being repaired Ryan called to advise me that my vehicle also had a additional recall. I was not aware of the recall as of yet and he addressed the repair while my vehicle was being serviced for the scheduled recall. I did received the additional recall notice a few days later in the mail. So it saved me from having to schedule additional service appoiontment! I was also advised of the need for an air filter- Thank you for checking my vehicle for the little things I can overlook. More

installation of air bags I have to say that Lithia of Boise did a fantastic job on installing the air bags on my 2014 3/4 ton pick up.I went to les schawb and commercial tire I have to say that Lithia of Boise did a fantastic job on installing the air bags on my 2014 3/4 ton pick up.I went to les schawb and commercial tire and there prices were to high. the next thing I would like is to install a 40-50 gallon diesel tank. 1650 is a little to high for a tank so I will have to do some research. thank you More

Saved my Weekend On my way out of town on a Friday night I discovered a bolt in my tire. Jeff and company went out of their way to replace my tire so I could get out On my way out of town on a Friday night I discovered a bolt in my tire. Jeff and company went out of their way to replace my tire so I could get out of town. This was after the competition at Les Schwab ran to their cars to leave as they saw me pulling in at closing time. After they ditched me I called Lithia, Jeff told me to come on down and he assured me they would take care of it as he did. More