Lithia Ford Lincoln of Boise - Service Center

Shawn Hodges was very friendly and helpful with information from start to finish. I would definitely recommend him and return to Lithia for future business. information from start to finish. I would definitely recommend him and return to Lithia for future business. More

I am very pleased with the service I received at Lithia Ford of Boise. I especially feel that Lisa Crabtree went out of her way to make my experience a positive one and for that I am very grateful. Ford of Boise. I especially feel that Lisa Crabtree went out of her way to make my experience a positive one and for that I am very grateful. More

Lisa was very courteous and friendly. I just hope my modem doesn’t fail again because it takes 2 appointments to get it replaced, the 1st time it took 3 hours only to be told that I had a bad modem and modem doesn’t fail again because it takes 2 appointments to get it replaced, the 1st time it took 3 hours only to be told that I had a bad modem and it needed to be replaced. Then I had to bring it back in and leave it for a good part of the day to have the new modem installed. But, it’s fixed and working so good to go. More

Shawn was friendly & knowledgeable along with providing great service. He went the extra mile to get the service completed. A loaner vehicle was offered and appreciated. great service. He went the extra mile to get the service completed. A loaner vehicle was offered and appreciated. More

great service, as always. They got my truck in quick, and let me know of any issues I may have in the future. Will always bring my truck back. and let me know of any issues I may have in the future. Will always bring my truck back. More

Lisa was friendly and proficient in dealing with a recall matter for my car. I also got an oil service and received my car back cleaned inside and out. matter for my car. I also got an oil service and received my car back cleaned inside and out. More

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I don't usually do surveys but I had great service.I was I don't usually do surveys but I had great service. I was told 3 hours for LOF and alignment and by golly it was 3 hours. Good Job Joshua! Good Job I don't usually do surveys but I had great service. I was told 3 hours for LOF and alignment and by golly it was 3 hours. Good Job Joshua! Good Job Rhett! Things are going great. More

Service, as usual was very good. Oil and brake fluid change. I was going to complain about your employee consideration to being covid save and your enforcement of customers "require" to wear a mask. change. I was going to complain about your employee consideration to being covid save and your enforcement of customers "require" to wear a mask. Then I looked at your website and it doesn't really claim much concern either. It will definitely be a consideration when I need service again. More

I had to wait 2 weeks to get my car into the shop. I received conflicting answers to the problems. First, there was nothing wrong with my battery, but it was leaking. The next day, my battery was comple received conflicting answers to the problems. First, there was nothing wrong with my battery, but it was leaking. The next day, my battery was completely caphooy. I needed a new battery for $200 with a great warranty. I could either by Ford's battery or bring one in. I was not told how much a $65 battery would cost to have installed and terminals cleaned?? I opted for the Ford battery if I continued to have issues with the ignition which I was told had some kind of recall but it did not show up on the testing. I have had the clutch repaired 2 or 3 times since I purchased the car in 2015. Ford knew about these transmission problems and the buyers have had to suck it up. My car has less than 31,000 miles. Too many issues for that low of miles. We have bought at least 6 Fords, never again!! Lisa was very kind as always. I feel for her in dealing with customers and the service problems. More