Lithia Ford Lincoln of Boise - Service Center

We always have a great experience at Lithia in Boise. This visit was somewhat different. Prior arrangements were made and our service advisor was late. Having arraigned a loaner vehicle in advance thi This visit was somewhat different. Prior arrangements were made and our service advisor was late. Having arraigned a loaner vehicle in advance this caused us to wait before we could start taking care of our other tasks. After all serviced were completed and we were driving home we experienced an issue that caused us to return to the dealership. Ultimately wit was determined a complete service was not performed previously. We were assured the service was now done. We drove home and experienced the same issue that caused us concern before. A service bulletin from Ford for year models after our vehicle was found on the steering. Though everyone was friendly we feel we are not made aware of all the facts concerning our vehicle. More

When you make an appointment at Lithia Ford service department or quick lane IT MEANS SOMETHING. Their management of the flow of customers is a performance of professionalism like no other dealership department or quick lane IT MEANS SOMETHING. Their management of the flow of customers is a performance of professionalism like no other dealership . I will always trust my time and my f 150 to this dedicated team . More

Very sincere customer service Excellent service writer knowledge. I described my service needs to the friendly service writers, through some questions we all agreed on the correct Excellent service writer knowledge. I described my service needs to the friendly service writers, through some questions we all agreed on the correct service that would be needed. I am extremely happy, I know they will give this same attention to all their customers. Thank you David W. More

Very happy with the sales and service depts. I have been a customer since 2004. I have purchased 3 trucks and have been had many good experiences with lithia. a customer since 2004. I have purchased 3 trucks and have been had many good experiences with lithia. More

Great Service from Shawn Shawn did an amazing job in communicating honestly and quickly. When Kendall Ford couldn't help, Shawn came through with Lithia. I appreciate him and Shawn did an amazing job in communicating honestly and quickly. When Kendall Ford couldn't help, Shawn came through with Lithia. I appreciate him and his service to our country. More

Computer Activation of Trailer Brake Mod I made an appointment and the activation of my Trailer Brake Module that had recently been installed. Within less than an hour and at a very fair pri I made an appointment and the activation of my Trailer Brake Module that had recently been installed. Within less than an hour and at a very fair price the job was done. More

Good service & professional staff. Definitely recommend. Really nice place. Staff are courteous and professional, and waiting times are almost non-existent. Service your vehicle quickly and efficiently. Wait Really nice place. Staff are courteous and professional, and waiting times are almost non-existent. Service your vehicle quickly and efficiently. Waiting area is spacious and clean. More

Timely and did a good job. Thanks for your help. I am glad I added the service package to my purchase. Great company to work with. glad I added the service package to my purchase. Great company to work with. More

It took two days to get battery diagnosed and changed. Cars sit waiting for days before they even make it to shop. Service does not even properly look and check at items Cars sit waiting for days before they even make it to shop. Service does not even properly look and check at items More

When I took my Ford truck in for recall work I was told their shuttle would take me home in 30 mins. After patiently waiting for 45 mins I approached the service writer on the shuttle service. He got clear their shuttle would take me home in 30 mins. After patiently waiting for 45 mins I approached the service writer on the shuttle service. He got clearly upset st me for my reasonable inquiry. While waiting in the lounge an elderly lady to me she experienced the same unprofessional experience. I ended up taking Uber. I don't have a problem waiting but I do have a problem with lack of reasonable respect. Would never return there. Told my hospital colleagues about my dealer experience. Many had similar stories. Stay away from this place. More