Lithia Ford Lincoln of Boise - Service Center

Josh was absolutely amazing. He had great communication skills. He was so helpful and made sure he got all of my issues resolved. Definitely requesting him for future service appointments. skills. He was so helpful and made sure he got all of my issues resolved. Definitely requesting him for future service appointments. More

Good overall experience. Wife noticed afterward that paperwork noted dirty air filter and engine cleaner element and wondered why that wasn't take care of. Do we now need to make a follow-up appointment paperwork noted dirty air filter and engine cleaner element and wondered why that wasn't take care of. Do we now need to make a follow-up appointment to get those done? More

Tyler did a great job of getting me in and out for my oil change in 22 minutes on a Saturday afternoon. This was much appreciated as I know they have struggled with COVID staffing issues. Thank you. change in 22 minutes on a Saturday afternoon. This was much appreciated as I know they have struggled with COVID staffing issues. Thank you. More

Allen was awesome! Kept me in the loop through the whole process. Made sure I understood what the process is and how long it will take. Great rep to work with. process. Made sure I understood what the process is and how long it will take. Great rep to work with. More

Service by Amy has always been excellent over the last years. Thanks. Great communication and updates by Amy if required during service. Great people at this dealership. years. Thanks. Great communication and updates by Amy if required during service. Great people at this dealership. More

Teddy was awesome as well as the first person that met me. Kept me informed throughout the whole process and was very helpful from start to finish. me. Kept me informed throughout the whole process and was very helpful from start to finish. More

Awesome experience!!! Tr Tobar was amazing. Kept me in the loop the entire way. Even was contacted by the Service Director Rhett. Where does this even happen? ONLY at Lithia Ford of Boise. Thanks to all!! the loop the entire way. Even was contacted by the Service Director Rhett. Where does this even happen? ONLY at Lithia Ford of Boise. Thanks to all!!! More

Nice JobAppreciate the consistent communication.Lithia Nice Job Appreciate the consistent communication. Lithia has been the service provider for my F150 for a couple of years, and I have always been ver Nice Job Appreciate the consistent communication. Lithia has been the service provider for my F150 for a couple of years, and I have always been very satisfied with the work. More

Josh did an amazing job as always. Was told could take a day or two and was done in a couple hours. Will always return. day or two and was done in a couple hours. Will always return. More

Lisa was amazing. A little disappointed in initially trying to schedule my vehicle. I originally called in late January, scheduled my appt and brought my vehicle in. Parts were needed and I was told I w trying to schedule my vehicle. I originally called in late January, scheduled my appt and brought my vehicle in. Parts were needed and I was told I would receive a call when the parts arrived. I never received a call and called back to check on it, the tech that was originally helping me was no longer there. I called several times to try and schedule but received voicemail and left a minimum of 5 messages. Once Lisa was assigned to my vehicle I received amazing service. I was getting frustrated with the lack of follow through but Lisa made up for it. More