Lithia Ford Lincoln of Boise - Service Center

Curt did a great job getting the service done so quickly and well. I was pleasantly surprised to have him call me so early that the work was completed and the car was ready. Thank you. and well. I was pleasantly surprised to have him call me so early that the work was completed and the car was ready. Thank you. More

Great service to fix the problem above and beyond what I expected. Very quick as well, I was in and out within a couple hours. expected. Very quick as well, I was in and out within a couple hours. More

Service advisor was very helpful and communicated well. The wait for service was very long. I brought my vehicle in on the day of the appointment and it sat for over a week before it was worked on. The wait for service was very long. I brought my vehicle in on the day of the appointment and it sat for over a week before it was worked on. More

Josh was very good about making sure I remembered my appt. Once there Josh took care of getting my vehicle checked in and kept me updated when it would be done. He was very friendly. appt. Once there Josh took care of getting my vehicle checked in and kept me updated when it would be done. He was very friendly. More

Josh was a very good representative of Lithia Ford. Lithia Ford has been my choice for taking care of my vehicles for the last 15 years and I don't see any need to change. I appreciate turning my veh Lithia Ford has been my choice for taking care of my vehicles for the last 15 years and I don't see any need to change. I appreciate turning my vehicles over to your service dept. without having any reservations. Thanks for your service. More

Took too long for oil change. Explanation was that Covid reduced mechanical staff. Quick service was selling point for buying lifetime oil changes. Can only get better. reduced mechanical staff. Quick service was selling point for buying lifetime oil changes. Can only get better. More

Honestly I was shocked at how overly backed up the service dept was. Larry was very courteous and transparent that several of their techs has come down with COVID, they are doing the best they can sh service dept was. Larry was very courteous and transparent that several of their techs has come down with COVID, they are doing the best they can short handed. Honesty was greatly appreciated. More

Good service. Don’t like this survey. Should not be forced to write a twenty five word review.I will not be doing anymore reviews.This is nonsense. forced to write a twenty five word review.I will not be doing anymore reviews.This is nonsense. More

I am so happy with Lithia's service department especially Shawn Hodges, my service advisor. Shawn's team found a leaking head gasket and made sure it was replaced before it could cause major damage to my en Shawn Hodges, my service advisor. Shawn's team found a leaking head gasket and made sure it was replaced before it could cause major damage to my engine. Shawn also made sure my transportation needs were met, by offering a Lyft ride if I could not wait for a courtesy driver, and later supplied me with a brand new F-150 loaner because they had to order a number of replacement gaskets and seals. Long story short, Lithia's service department has always taken great care of my 2018 Raptor like it was one of their own, and, made sure I am always completely satisfied. To Shawn and Lithia, you will always get my return business. More

On October 10, 2020, the Quick Lane operation ran off its tracks. Nothing occurred on a timely basis. I truly wish someone would contact me in order that I could explain my rating. tracks. Nothing occurred on a timely basis. I truly wish someone would contact me in order that I could explain my rating. More