Lithia Ford Lincoln of Boise - Service Center

I was stuck downtown and Tyler made things right. I appreciate the professionalism and speed in which they got my issue resolved. Thank you again appreciate the professionalism and speed in which they got my issue resolved. Thank you again More

I came in for a no appointment oil change. I was scheduled right away and the oil change was completed immediately. I was back in office in an hour. scheduled right away and the oil change was completed immediately. I was back in office in an hour. More

When dealing with a service department, I treat it like dealing with my doctor. You can go in and get something obviously wrong correct, but you need someone that knows you and cares about you. When I take dealing with my doctor. You can go in and get something obviously wrong correct, but you need someone that knows you and cares about you. When I take my truck into Lithia, this is how I am treated. Like they care. Shawn Hodges took the time to know me and what I was looking for. I could not ask for a better service tech or team than at Lithia. They always go above and beyond for me! Thank you Shawn!! More

TR fought a catalog issue with the wrong sku number that caused me a few unnecessary trips to the service department but once he figured out the catalog was wrong he got it fixed and got the right part orde caused me a few unnecessary trips to the service department but once he figured out the catalog was wrong he got it fixed and got the right part ordered. He apologized for the time it took and was very kind and helpful. thanks TR! More

I took my 2017 Ford Fusion for it’s needed oil service and the customer service was great. Tyler the Service Rep. provided us with periodic updates on the status of our vehicle. and the customer service was great. Tyler the Service Rep. provided us with periodic updates on the status of our vehicle. More

Excellent service. I worked with Josh in the service department. I don’t see his name below, but he did an excellent job of getting the car in the shop and keeping me informed. department. I don’t see his name below, but he did an excellent job of getting the car in the shop and keeping me informed. More

Great customer service. It was just a little long to wait for an oil change. 2 hrs is a bit excessive for an oil change. wait for an oil change. 2 hrs is a bit excessive for an oil change. More

Took truck in for service. While there they flushed and added new brake fluid. Was there 2 hours. Nice waiting area. Friendly and professional employees. added new brake fluid. Was there 2 hours. Nice waiting area. Friendly and professional employees. More

Quick and efficient service for my burned out tail light. I was able to get in right away in the late afternoon. Jessica is pleasant and knowledgeable and a pleasure to work with. light. I was able to get in right away in the late afternoon. Jessica is pleasant and knowledgeable and a pleasure to work with. More

Service area is well organized and clean. The staff goes beyond the normal expectations to assist the customer. Never had a bad moment with service staff beyond the normal expectations to assist the customer. Never had a bad moment with service staff More