Lithia Ford Lincoln of Boise - Service Center

Lisa was great to work with and kept me informed at all times. The repairs were completed the same day which was a shock as she had told me it would not be ready until the next day. times. The repairs were completed the same day which was a shock as she had told me it would not be ready until the next day. More

Josh is the best - kept me informed while they were fixing my car and provided me with a courtesy car while mine was getting worked on. My car runs great now and I feel comfortable to take my car back fixing my car and provided me with a courtesy car while mine was getting worked on. My car runs great now and I feel comfortable to take my car back to them for any other problems. More

Shawn Hodges was extremely helpful during my service at Lithia Ford. He was able to get me a loaner vehicle for the 2 days my truck was being worked on. I really appreciate that. There was a reoccurring pr Lithia Ford. He was able to get me a loaner vehicle for the 2 days my truck was being worked on. I really appreciate that. There was a reoccurring problem with my door latches that was a recall item. He was able to get that addressed. The reason I was there was an engine light. O2 sensor. Problem taken care of. Between Shawn and Rhett, I think y’all have some really great service people. Thanks More

Very professional and helpful with good condition reporting. Curt offers great customer service and kept me informed along the way. He quickly corrected a billing error. thanks! reporting. Curt offers great customer service and kept me informed along the way. He quickly corrected a billing error. thanks! More

Had an appointment a week and a hlaf out so dealership would have time to work on vehicle. When showed up for appointment we were told techs wouldn't be looking at vehicle for a couple of days. What's the would have time to work on vehicle. When showed up for appointment we were told techs wouldn't be looking at vehicle for a couple of days. What's the point at having made the appointment? More

Had great communication from Tyler. He addressed my concern, adentified the cause and was able to get my vehicle back on the road. I felt like he wanted my vehicle repaired and wasn't just there to wo concern, adentified the cause and was able to get my vehicle back on the road. I felt like he wanted my vehicle repaired and wasn't just there to work his shift. More

I appreciate all your great communication. They let me know the status of the work in a timely manner. When picking up my vehicle all of the staff was helpful. know the status of the work in a timely manner. When picking up my vehicle all of the staff was helpful. More

Shawn is extremely nice, great communication and this is very much a customer friendly service department. This dealership is great all the way around. Thanks! very much a customer friendly service department. This dealership is great all the way around. Thanks! More

I was pleased with the service and the entire service I was pleased with the service and the entire service dept. thank you Shawn.p.s.the price was great also. At 87 my computer skills are not so goo I was pleased with the service and the entire service dept. thank you Shawn.p.s.the price was great also. At 87 my computer skills are not so good. But thanks again More

Bailey did a great job; no words left but apparently i need 25 or more. this is about the right number don't you see? need 25 or more. this is about the right number don't you see? More