Lithia Ford Lincoln of Boise - Service Center

Buying Experience: Steve was simply incredible and at no time pressured us in buying a truck. I was going back and forth with going with a SuperCrew or SuperCab, He was very patient and I ended up going wit time pressured us in buying a truck. I was going back and forth with going with a SuperCrew or SuperCab, He was very patient and I ended up going with the SuperCab. Thanks Steve for being a great salesman and we'll be back for a Bronco once my wife's lease is up. Service Experience: Excellent job Shawn with getting all my accessories installed in one day. Been a great experience since I bought my ranger and I am a customer for life!!!!! Finance Experience: One words says it all.... streamlined! Once we got into the finance office, Gene got us in and out in less than 20 minutes. If that isn't efficient, then I don't know what is. Time is precious in today's time and I truly appreciated Overall wonderful experience!!! This starts with the owners of Lithia and their commitment to their customers. You create an inviting experience and as a new customer, we felt it from the moment we walked in and I simply wanted to say THANK YOU!! We will truly be back once my wife's lease is up to get her a Bronco. More

Allen at the service department was courteous and prompt with all aspects of the servicing on my F250. I will be coming back in the future with all aspects of the servicing on my F250. I will be coming back in the future More

Service department representative was very friendly and professional. Technician could have done a little more like top off the DEF fluid and they also could have washed it afterwards. But overall was good professional. Technician could have done a little more like top off the DEF fluid and they also could have washed it afterwards. But overall was good service. More

Teddy has been such a huge help in figuring out what has been going on with my car. I appreciate everyone who has helped out! been going on with my car. I appreciate everyone who has helped out! More

I was there to make an appointment for service on my truck. Lisa priced everything out and set me up for a service for my truck quickly. truck. Lisa priced everything out and set me up for a service for my truck quickly. More

The work they performed was great. The spray in cover for the bed and under the wheel wells look very good. Thank you for. The great work. the bed and under the wheel wells look very good. Thank you for. The great work. More

I dropped Escape off to fix transmission issue. Paid $2300 + rental car fee (because none were available). 1 day later the car will not work and I had to limp car down Maple Grove again, just to drop ca $2300 + rental car fee (because none were available). 1 day later the car will not work and I had to limp car down Maple Grove again, just to drop car off. And, I have to rent a car again because none are available... what did I pay for the first time? $1100 in labor? I brought it to the dealer for the best diagnosis and experience. I am not getting this with the run a round. More

Jessica was great she ordered the correct components and let me know when they arrived. She also set up an appointment for the installation which went as expected. let me know when they arrived. She also set up an appointment for the installation which went as expected. More

Had to bring in our Escape for a recall issue. Teddy had us drop off the car Friday night to ensure that the car would be done by end of business Saturday. Car was done by 3:30pm and seems to work just fine us drop off the car Friday night to ensure that the car would be done by end of business Saturday. Car was done by 3:30pm and seems to work just fine. Have been pleased with the Lithia staff and service. More

Josh Jones is the best thing at Ford. He's awesome, I'm going to steal him from Ford to work for me. Incredible young man. Replies quick... late Friday says he'll contact me Monday am, Monday am at 7:0 going to steal him from Ford to work for me. Incredible young man. Replies quick... late Friday says he'll contact me Monday am, Monday am at 7:05 he emails and my rig is brought in and fixed, usually quicker that planned and when not, he's fast to let me know. Pleasure to work with. More