Lithia Ford Lincoln of Boise - Service Center

Jesse did an outstanding job! I had questions regarding service needs & new tires and he went above and beyond to answer my questions and help me make a decision on new tires! service needs & new tires and he went above and beyond to answer my questions and help me make a decision on new tires! More

The service was great. It is clear that Lithia cares about customer service feedback. I almost didn’t complete this survey because of the mandatory 25 word write in. If Lithia wants more customers to re about customer service feedback. I almost didn’t complete this survey because of the mandatory 25 word write in. If Lithia wants more customers to respond, they should not require customers to write in their surveys. More

The only negative experience that I had was I feel the time to get a service was pretty excessive. It was an hour from the time I checked in until completed which is the longest it has ever taken. I was t time to get a service was pretty excessive. It was an hour from the time I checked in until completed which is the longest it has ever taken. I was the first person to check in at 7am. Other than that I was happy with the service. More

Jesse was on top of it and made sure I was kept in the loop every step of the way. Have been brining my truck to Lithia for regular service for the last handful of years and this last experience was top n loop every step of the way. Have been brining my truck to Lithia for regular service for the last handful of years and this last experience was top notch. Keep it up! More

Great experience! I would definitely recommend buying a car here. The salesman and finance manager were both great and stayed late to help us finish the deal car here. The salesman and finance manager were both great and stayed late to help us finish the deal More

We don’t use anybody else with regards to our trucks; from purchasing to servicing, this crew takes care of you and makes sure the job gets done right! from purchasing to servicing, this crew takes care of you and makes sure the job gets done right! More

Tyler was professional and kind. I appreciated his Tyler was professional and kind. I appreciated his handling of everything. Great job Tyler! Tonya Headley It's frustrating that there is a m Tyler was professional and kind. I appreciated his handling of everything. Great job Tyler! Tonya Headley It's frustrating that there is a minimum of words needed for this review to be accepted. Next time I will not be wasting my time. More

The oil change was performed in the amount of time estimated. Jesse called me when it was ready and I was on my way home. estimated. Jesse called me when it was ready and I was on my way home. More

The service dept at Lithia of Boise has always been good, must be why I keep buying rigs from Lithia and will continue to in the future must be why I keep buying rigs from Lithia and will continue to in the future More

There were some early problems with communication and delays on a part but Jesse Rapp made sure it got taken care of in a better than expected manner. With almost a month delay in my repair I was provid delays on a part but Jesse Rapp made sure it got taken care of in a better than expected manner. With almost a month delay in my repair I was provided with a loaner vehicle as well as some discounts and benefits with the work on my car. Of note my 2005 Mustang GT (custom) was purchased at this Lithia dealership and has been serviced exclusively here other than tires. More