Lithia Ford Lincoln of Boise - Service Center

Service was completed professionally and in a timely manner as promised. I showed up early for my appointment at which time my truck was immediately excepted into the service department and service work manner as promised. I showed up early for my appointment at which time my truck was immediately excepted into the service department and service work started. More

Very efficient for oil change. Opened on time and completed the oil change in a very quick time. Gave recommendations on next service items needed. completed the oil change in a very quick time. Gave recommendations on next service items needed. More

Lisa is the best. Lisa is always friendly and helpful. Lisa is very patient and takes the time to make sure I understand the costs and maintenance/service to my vehicles. Lisa is very patient and takes the time to make sure I understand the costs and maintenance/service to my vehicles. More

This review reflects the quality of the service/work only, the customer service from Jessica and Tyler was wonderful and honestly the only redeeming factor in this experience. A routine oil change and t only, the customer service from Jessica and Tyler was wonderful and honestly the only redeeming factor in this experience. A routine oil change and tire rotation turned into being without my car overnight after having it break down in the middle of the road as soon as I pulled out of the lot, which was found to be caused by a sensor getting dirty during the service and not being cleaned. I still don’t know how it wasn’t caught before the car was turned over to me to pick up as I could feel it shaking/shuttering as soon as I turned it on. After getting my car pushed back into the service center and picking it up the next morning my “tire pressure” alert popped up within a few minutes of driving only to be told when I called that the service center most likely just forgot to “reset” it after rotating the tires and that I would need to bring it in for a third time to have it fixed (which wasn’t possible as I was driving out of town for the weekend). At this point I’m hesitant to continue to have any service done at this location due to how many “slips” have occurred for two very simple processes. More

All questions answered. Timely repairs made. Loaner car provided free of charge. Service person knew his business. Couldn't have asked for better service than received. provided free of charge. Service person knew his business. Couldn't have asked for better service than received. More

I found it to be very well organized and exceptionally clean. I had a service writer who was ready and waiting for me. Turns out it was never broken. Thank you for your time. clean. I had a service writer who was ready and waiting for me. Turns out it was never broken. Thank you for your time. More

Check in area was chaotic. I think resetting the oil change light should be on the check list of things to do. Bailey was nice. change light should be on the check list of things to do. Bailey was nice. More

Great communication. Prompt replies and updates throughout the process. It was reassuring to know that I could count on Teddy and Lithia to take care of us. throughout the process. It was reassuring to know that I could count on Teddy and Lithia to take care of us. More

I had a very good experience at Lithia service. They were busy but I didn’t have to wait very long to get taken care of. Curt was very friendly and was awesome to work with. were busy but I didn’t have to wait very long to get taken care of. Curt was very friendly and was awesome to work with. More

Faster than expected and under budget, this is stupid field to require me to say more than I need in order to complete an algorithm field to require me to say more than I need in order to complete an algorithm More