Lithia Ford Lincoln of Boise - Service Center

Showed up late in the afternoon and they fit me in for an oil change and tire rotation. In and out in under 45 minutes. oil change and tire rotation. In and out in under 45 minutes. More

Great Job!!! We were in a tight spot getting our granddaughter's Escape in for a recall notice. We live about 2.5 to 3 hours from Lithia, our dealer of choice, and that complicated matters. Teddy granddaughter's Escape in for a recall notice. We live about 2.5 to 3 hours from Lithia, our dealer of choice, and that complicated matters. Teddy was super in getting us in and making it happen. On the way out I saw Rett, now the manager for the Service Department and our former representative to let him know the super job he and his team are doing. I did not need a loaner vehicle but when I do it is very important too me. The courtesy vehicle gave me a ride to assist me More

Rhett and the entire team in service was wonderful, as always! We completely trust this service department and drive from Hagerman to have them keep us on the road. Friendly, safe, positive, communicati always! We completely trust this service department and drive from Hagerman to have them keep us on the road. Friendly, safe, positive, communicative dealership! Thank you. More

Jesse was pleasant to work with and asked the right questions (asking if DEF needed tired off was the big one for me). Henry schade questions (asking if DEF needed tired off was the big one for me). Henry schade More

Our advisor was quick to get my vehicle in. He gave me a loaner while the work was being done. The communication was great! I missed my car but I have it back and it runs great. loaner while the work was being done. The communication was great! I missed my car but I have it back and it runs great. More

My service adviser Lisa Crabtree was very understanding and professional in her approach to solving my problem. After getting all the details about my car's performance problems and without me even asking and professional in her approach to solving my problem. After getting all the details about my car's performance problems and without me even asking she offered me a 2021 Ranger loner pickup.. This truck was well equipped with leather Navi and upgraded stereo etc. Ms. Crabtree also did a fantastic job on keeping me in the loop on the warranty covered repairs and during the two weeks that followed also impressed me with her follow up (4 or 5 ) phone calls to let me know what was going on. The repairs were done on time as promised. Great job Lisa and Lithia Ford More

This experience was only good because of the service manager and Lisa Crabtree. If it was not for them to make my scheduled appointment happen, I would not have been a satisfied customer. I have a bra manager and Lisa Crabtree. If it was not for them to make my scheduled appointment happen, I would not have been a satisfied customer. I have a brand new 2021 Lincoln Navigator Black Label with only 2700 miles on it that is having problems, I understand Lithia is not a Black Label dealer, but they are a Lincoln dealer and to my understanding honor and service the Black Label vehicles. More

I would highly recommend Lithia Ford service department. Shawn did a fantastic job. They was able to schedule me an appointment for my truck within four days after calling for an appointment. Then the truck Shawn did a fantastic job. They was able to schedule me an appointment for my truck within four days after calling for an appointment. Then the truck was done in three days. More

We have always gotten quick, friendly service at Lithia. They have a nice waiting area and free water if you want one while you wait. They have a nice waiting area and free water if you want one while you wait. More

I like the prior day reminder of when appointment is and the status update as the work was being done. Word, word, word, word, word, word, word. the status update as the work was being done. Word, word, word, word, word, word, word. More