Lithia Ford Lincoln of Boise - Service Center

My service rep was very good to work with Highest My service rep was very good to work with Highest regards. Service was Buick and friendly . I would be happy to work with this service writer again. My service rep was very good to work with Highest regards. Service was Buick and friendly . I would be happy to work with this service writer again. More

I would give five stars but the no apt drive up bays have zero instructions on how it works and no one helps even though they are watching you sit there like an idiot. Also, the service tech did not know h zero instructions on how it works and no one helps even though they are watching you sit there like an idiot. Also, the service tech did not know how to operate the back up safety camera assist with a bike rack and rather than stopping he kept trying to motor thru the auto brake - not a good look for a service center More

I was happy with how the problem was handled but I do not intend to go on and on and on just to get 25 words. So there! intend to go on and on and on just to get 25 words. So there! More

Thanks to Shawn Hodges for getting my problem solved with a very busy shop schedule! I appreciate it very much! I will be back for service work in the future! a very busy shop schedule! I appreciate it very much! I will be back for service work in the future! More

The work was done as promised, and was covered under my extended warranty. I'm really not sure why there is a requirement to reply with a minimum of twenty-five words, as everything I needed to say was don extended warranty. I'm really not sure why there is a requirement to reply with a minimum of twenty-five words, as everything I needed to say was done within the first twelve words. It's reasons as this why I normally choose not to participate in customer satisfaction surveys. More

It’s Nice to know what maintenance needs to be done when getting oil changed. Good service of course but it would be nice if was a little quicker getting oil changed. Good service of course but it would be nice if was a little quicker More

Service dept usually does good job, but had recall issues on new Corsair and they completed one and had to order parts for other. Never heard back so I contacted them several times and service writer said p on new Corsair and they completed one and had to order parts for other. Never heard back so I contacted them several times and service writer said parts dropped ball, no record of parts. I was told I needed to bring car back in and start process over. I just asked writer to follow up and get it fixed. Never heard back. Called service manager and explained situation and they looked into issue. Finally got call back and person said he had found parts for another car and they were no longer needed, so he would use those parts for my car. Finally after two days in shop repair was completed and I was on my way. Still love Corsair and am satisfied with service dept, just one of those annoyances that occur. More

The service was great but my contract authorize me a loaner vehicle if the service would exceed 1 day. It was no big deal so I did not mention it. loaner vehicle if the service would exceed 1 day. It was no big deal so I did not mention it. More

The service was completed in a timely manner. I was kept updated via texts which was convenient. I like being able to schedule my appointment online. updated via texts which was convenient. I like being able to schedule my appointment online. More

Lisa Crabtree was assigned to help m,e thriut appointment process with a shortened waiting period for routine car maintenace. Last time I had to wait 5 hours for this to be completed when all over vehicles process with a shortened waiting period for routine car maintenace. Last time I had to wait 5 hours for this to be completed when all over vehicles had been done and long gone. this time went smoothly and was finished in 90 minutes due to her helpfulness SHE is why you get a 5 star review th is time More