Lithia Ford Lincoln of Boise - Service Center

Had my trucks oil changed and tires rotated with the purchase of 2 new tires. 5 hours later, oily hand prints on grill, drivers door and rear fender, one wheel received a deep gouge from the tire mach purchase of 2 new tires. 5 hours later, oily hand prints on grill, drivers door and rear fender, one wheel received a deep gouge from the tire machine. Needless to say Not happy with the service what so ever More

Shawn was very helpful and friendly. He found the problem, communicated it to us, and the car sounds great now. My frustration, even knowing Lithia is a busy place, is the length of time it took to problem, communicated it to us, and the car sounds great now. My frustration, even knowing Lithia is a busy place, is the length of time it took to get the car repaired due to racks not being available. I had to borrow a car to get to work during the time my car was at Lithia. I could have had Les Schwab replace the shocks in less time. That being said, I appreciate Shawn anyway!! I would recommend Lithia service department if you have a nice car and want professional work. For something small & not covered by warranty, you might want to go to another shop to get it done faster. More

Lisa did a fine job and came through with what she promised, kept me informed, and was pleasant and sincere. It was helpful that she shared with me that my truck's issue was a common problem and that promised, kept me informed, and was pleasant and sincere. It was helpful that she shared with me that my truck's issue was a common problem and that they were pursuing the repair under warranty, which I agreed with. More

Salesman was nice but could of been more versed on the options of the vehicle. Was pleased with the time it took to make the deal happen. options of the vehicle. Was pleased with the time it took to make the deal happen. More

Tyler was willing to give me the shirt off his back, figuratively, to ensure I had a good service experience. Great communication, great follow through. figuratively, to ensure I had a good service experience. Great communication, great follow through. More

Lisa did a great job with communication and keeping me in the loop with what was going on with my car and when it would be ready. the loop with what was going on with my car and when it would be ready. More

Teddy was a very good service rep but it was unfortunate my car was there for 2 full days before it was even looked at. my car was there for 2 full days before it was even looked at. More

Worked with Teddy on our Nautilus. I entered the dealership in a sour mood. Teddy was professional in dealing with my attitude. He supported us as customers and we left the situation feeling like dealership in a sour mood. Teddy was professional in dealing with my attitude. He supported us as customers and we left the situation feeling like he was our advocate - even though we didn't make that easy for him. More

This dealer was fine, but this app sucks because I have to enter 25 words no matter what. Poorly designed survey. I don't like to be told that I have to do anything for a stupid survey!! to enter 25 words no matter what. Poorly designed survey. I don't like to be told that I have to do anything for a stupid survey!! More

Teddy was great and very understanding. If an when I need to take my car in for service he will be the only one I will work with. Great job to take my car in for service he will be the only one I will work with. Great job More