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Lithia Ford Lincoln of Boise - Service Center

Boise, ID

4.7
7,077 Reviews

7,078 Reviews of Lithia Ford Lincoln of Boise - Service Center

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January 31, 2025

Great communication and follow up. Appreciated Curt's patience as I forgot a few things initially he was able to help resolve during the follow up. More

by waltrcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt in Service Center
Jan 31, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Curt met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

January 31, 2025

I like how fast that they were able to get an appointment to fix the recall on my car. More

by silt159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

January 31, 2025

We have been bringing our vehicles to lithia ford for years and are never disappointed More

by Rivers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

January 31, 2025

Helpful and clear with issues and hooked me up to make things right with my car after some serious issues More

by JBlank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

January 31, 2025

Teddy was awesome. Helped find all the issues with my truck and got them fixed inside warranty timing More

by jmjones28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy
Feb 02, 2025 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. Teddy and our team appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

January 31, 2025

Great connection as soon as we walked in the door. Set me up with an oil change and let me know about my ford pass total. He let me know when my car was done and went over everything with me. I will g More

by LAURALONGSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin in quick oil change
Feb 02, 2025 -

Lithia Ford Lincoln of Boise responded

Laura, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

January 31, 2025

Great service efficient, customer service was attentive and professional. Great great great great service service More

by rmorin51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler rodgeriz
Feb 02, 2025 -

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

January 27, 2025

Bought my car there about a year ago. Had to bring it in for a new battery. Also told Kyle about a faint clicking sound under the hood. He called the next day to let me know the battery w More

by MONASAV0N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristobal Florian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Lithia Ford Lincoln of Boise responded

Mona, Thank you so much for your kind words for Kyle, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

January 27, 2025

I dropped my car by the Service Center for an oil change, tire pressure check and rotation. Friendly, fast and excellent service! So glad we bought our vehicles at Lithia. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

January 27, 2025

I brought my car for oil change and fro recall. They ask me to leave my car wholeday because they have to see if recall can be done. Wholeday, nothing had been done except the oil change. They told More

by MAGKINGZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
You can check on my records
Jan 30, 2025 -

Lithia Ford Lincoln of Boise responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Jim Sterk General Manager

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