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Lithia Ford Lincoln of Boise - Service Center

Boise, ID

4.7
6,834 Reviews

6,834 Reviews of Lithia Ford Lincoln of Boise - Service Center

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November 19, 2024

Quickly got my car in and out for oil change, wiper change and tire rotation. More

by JOSH17TARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
Nov 19, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

November 19, 2024

Skylar was really helpful with my appointment, going over the vehicle inspections , and advising on future service. More

by rtc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
Nov 20, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with Skylar and our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

November 19, 2024

I was very pleased with the continuing service I experience. Technitions have been given the opportunity to xx me into un-needed service and they never have. Good Job. Service is important in sel More

by BRUCE_HESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt in Service dept
Nov 20, 2024 -

Lithia Ford Lincoln of Boise responded

Bruce, Thank you for choosing Lithia Ford Lincoln of Boise. Your service feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

November 18, 2024

Almost every time I would call the main service line it would send me directly to voicemail. It took over a day to finally get in contact with someone. I also was lied to about the warranty reason as to wh More

by Nick Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teddy Tovar
Nov 21, 2024 -

Lithia Ford Lincoln of Boise responded

Providing a positive experience is our top priority, Nick, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Jim Sterk General Manager

November 18, 2024

Great people great costumer service they are very knowledgeable when comes down to your car! They definitely care about people! More

by Lovac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristobal Florian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aron Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neris Saric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Luy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ochner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Muki Masic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miki Travar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

November 17, 2024

Was scheduled for recall work. At first they said it was not necessary after I brought car in, Further research with my advisor shows they would look at it and everything was taken More

by Jkb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stansell
Nov 18, 2024 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

November 17, 2024

Service was super quick and Curt was awesome as always. Went for an oil change and tire rotation. More

by Lisette Felix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
Nov 18, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Lisette, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

November 17, 2024

The dealer with it's on-sight vehicle service is extremely handy and practical. The technician called me to confirm my address and arrived. He was terrific, professional and friendly. More

by CaptainPilot
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

November 16, 2024

They were understanding and easy to work with. Went over procedures and the operation of the vehicle very well. More

by GIVERSON76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gennadiy Barbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Micheel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

November 16, 2024

Lithia has provided quality service at the quick lane as well as their service department More

by NOSREDNAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bennett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager