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Lithia Ford Lincoln of Boise - Service Center

Boise, ID

4.7
6,925 Reviews

6,925 Reviews of Lithia Ford Lincoln of Boise - Service Center

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December 16, 2024

Very helpful and got my vehicle in and out in a timely matter and kept me up to date on its progress More

by Alan58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

December 15, 2024

The two service departments don't talk to each other and makes it almost impossible to get different types of service done. I wasted over 5 hours waiting for my car over the course of two days. Had to go ba More

by muhawk23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Dec 19, 2024 -

Lithia Ford Lincoln of Boise responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Jim Sterk General Manager

December 15, 2024

Fast and effective with broad coverage in service checkup while providing comfortable waiting room are More

by Eprigge0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

December 14, 2024

Great experience. Thanks for not leaving me stranded, and for seeing to my issues! Bravo More

by Slartibartfast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

December 14, 2024

I recently had the pleasure of working with Mike Mance at the Lithia Ford service department, and I couldn’t be more impressed with the experience. From the moment I walked in, Mike was professional and atte More

by MRICHARDSONJR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

December 14, 2024

Great service and communication. Shuttle service is very convenient and efficient. Waiting room was clean and comfortable. More

by DMAGNUMLV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

December 14, 2024

Skylar was very helpful and knowledgeable. My car was ready with very minimal wait time More

by Campbell.robin1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business, Robin, and hope to see you again soon! Best Regards, Jim Sterk General Manager

December 14, 2024

Tyler is always on point. Gets me back on the road quickly and keeps me updated More

by ERIK1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Erik, and look forward to your next visit. Best Regards, Jim Sterk General Manager

December 14, 2024

Great service to come to my house to service my Maverick. Chris was very nice. More

by PEGGYLUKE1604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor and Chris
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

December 14, 2024

Having just moved from Southern Oregon to Boise, we were thrilled to find about that Lithia Ford honored our lifetime oil change on our Toyota Forerunner purchased at Lithia Toyota in Medford Oregon. More

by dmfeeley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin in service department.
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager