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Lithia Ford Lincoln of Boise - Service Center

Boise, ID

4.7
7,042 Reviews

7,042 Reviews of Lithia Ford Lincoln of Boise - Service Center

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November 29, 2024

Great service John was very helpful took care of my needs with my fobs and answered all my qurstions More

by Saltydog@7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Dec 01, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for the five-star rating for our service department. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

November 29, 2024

Charged me for a tire rotation that was not done. I will not be coming back. More

by mikecunliffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Skylar
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Dec 04, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Best Regards, Jim Sterk General Manager

November 29, 2024

Went to get door code. Said they would get it done fast but it took 1 hour. More

by idahoflyer.eric
Recommend Dealer
No
Employees Worked With
Skylar
Report | Print
Dec 04, 2024 -

Lithia Ford Lincoln of Boise responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. Best Regards, Jim Sterk General Manager

November 29, 2024

Great job! ! The service could have been a bit quicker. Two hours for a computer based recall. More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you, Tracy, for taking the time to leave us a review. Thanks for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

November 28, 2024

Salesman was great, I dealt with garrett. Felt happy with my purchase that I made More

by KYLER_BARRON
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Bird
3.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Laughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

November 28, 2024

The mobile tech was very polite they did a great job keep up the good work More

by Tfeigel@franklin-autobody.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

November 27, 2024

It was a excellent experience good service ill be coming there for my next oil change and other repairs More

by pammckinley97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Dec 01, 2024 -

Lithia Ford Lincoln of Boise responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

November 27, 2024

Dustin was positive and professional, and he was great as a contact who made sure I was aware of status. More

by kellywey_23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
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Dec 01, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for the five-star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Dustin here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

November 27, 2024

Too expensive for replacing two low beam lamps! And you had my car for over 2 days. Not good. But Mike was great! More

by robjoy42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Jim Sterk General Manager

November 27, 2024

Great and fast service at this dealership. Thanks to Mike and the service department. I bring multiple vehicles here. More

by MRUSSELL_1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

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