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Lithia Ford Lincoln of Boise - Service Center

Boise, ID

4.7
7,030 Reviews

7,030 Reviews of Lithia Ford Lincoln of Boise - Service Center

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January 18, 2025

Great service and focus on the customer! The service advisor was very nice and helpful. I’d recommend and use this dealer again! More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor - Eric
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Jan 19, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Gina, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

January 18, 2025

The service advisor John Ochoa is wonderful to work with. I hope he doesn’t go anywhere. More

by Bmackenji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ochoa
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Jan 18, 2025 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

January 18, 2025

Over priced without proper information. Always something new wrong every time I came in. What was the 250 inspection for when more items were found next time I came in. More

by travisnelson4562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
My service advisor not listed
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Jan 21, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Jim Sterk General Manager

Jan 21, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Jim Sterk General Manager

January 17, 2025

Excellent place to buy and service vehicle ,Dustin our service advisor was great and answered all the question in regards to servicing our vehicle,well recommended More

by ERVINDZ76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Report | Print
Jan 17, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

January 17, 2025

I was able to get right in and the service was great. The service was done in a timely manner. More

by ISP984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Amaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

January 17, 2025

First time using their mobile service. Showed up on time,. Technician was very prompt and professional. More

by JOE.RUNTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
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Jan 18, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you so much, Joe, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

January 17, 2025

Responsive, competitive, reliable. Dustin in the Quick Lane is very knowledgeable in all aspects of Service. More

by KGENTLE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words for Dustin and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

January 17, 2025

Everyone is so friendly . We were taken care of right away. We do appreciate you all. More

by stoutjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aron Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

January 17, 2025

Lithia Ford did a great job repairing my Ford edge. The communication was very clear and frequent. I would highly recommend them! More

by pkendall581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy in the service department
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Jan 18, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

January 17, 2025

Easy to deal with. Do whatever they ommit to reasonably priced for both service and sales More

by J.SHAFER72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aron Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2025 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

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