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Lithia Ford Lincoln of Boise - Service Center

Boise, ID

4.7
7,037 Reviews

7,038 Reviews of Lithia Ford Lincoln of Boise - Service Center

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December 07, 2024

The staff was responsive, thorough, efficient, friendly, and fast - even during the holiday season! Made communication easy and I knew my vehicle was well taken care of. More

by Kcatonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

December 07, 2024

This is the second time I've been in to have my vehicle serviced and I am pleased with the service and I will be back for the alignment check in the near future Thanks again Dennis More

by dwalke11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ochoa
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Dec 09, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We're glad Dennis was able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

December 07, 2024

They came to my house and fixed my f150 in my drive way. Great service! More

by johnsielaff33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you, John, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

December 07, 2024

Sales person was very knowledgeable an professional. Everyone worked as a tema to provide and exceptional experience More

by HRVIDALES
Recommend Dealer
Yes
Employees Worked With
Kim Luy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Nazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

December 06, 2024

Great customer service, friendly staff and quick reliable service, great value. Highly recommend this dealership More

by kimblaty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aron Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Luy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sucher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

December 06, 2024

Mike was very courteous and knowledgeable. I would go back to Lithia Ford in a heartbeat. It’s a beautiful place. More

by Crafty543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

December 06, 2024

My 2018 Ford Fusion’s generator transmission failed completely (second time in 4 years). I’ll never buy another Ford again, but Kyle at Lithia did a great job of keeping my final bill at the estimate I More

by Jc76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Kyle delivered such a great experience! Best Regards, Jim Sterk General Manager

December 06, 2024

Sara was awesome! Highly recommended! Lithia did a great job and my truck was spotless. So good! More

by joerarick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

December 05, 2024

I’ve had very bad services as well as the costumer service with some of your guys is horrible,specially Ted he’s a very bad person to represent you. More

by Janinapoles30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ted, very bad service although Skyler was very nice and friendly this last time I went .
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Dec 08, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Jim Sterk General Manager

December 04, 2024

I have 15 fleet vehicles for my company and I can say with out a doubt Kyle at Lithia takes care of me every time in a timely manner with all our needs! More

by Japark1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with Kyle and our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

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