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Lithia Ford Lincoln of Boise - Service Center

Boise, ID

4.7
7,034 Reviews

7,037 Reviews of Lithia Ford Lincoln of Boise - Service Center

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December 11, 2024

They treated me with respect and kindness. They were informative and answered all my questions. More

by blfox01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

December 11, 2024

They got me in and , had a ride to and from my hose so that they could work on the truck, price seems fair, maybe A little high, I have been coming to them for service since 2007 More

by byrongrover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much, Byron, for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

December 11, 2024

I didn't wait long for an appointment. It was a difficult issue and they diagnosed it quickly. The car was ready when they said it would be and they were nice to my dog. More

by red&I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

December 10, 2024

John did an excellent job of getting me set up in your computer system and the work was performed quickly and professionally. More

by benjamitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Dec 10, 2024 -

Lithia Ford Lincoln of Boise responded

We are very happy to hear that John provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

December 10, 2024

They were very professional! No appointment required! I was done in a timely manner! I would recommend getting your cars services done there if it ever needs any attention! More

by Aarondburke22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you, Aaron, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

December 09, 2024

Professional Friendly staff Excellent customer service Knowledgeable Efficient Great selection of vehicles Fair pricing Hassle-free experience Trustworth . Helpful .Courteous Cleavn More

by Alan gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with our team, Alan. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

December 09, 2024

I was charged $800 for a parasitic draw test and a battery replacement. My alternator was overcharging my battery and they wanted to replace it when it was under warranty. I had it replaced and cars r More

by dariannab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Neal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Jim Sterk General Manager

December 08, 2024

Love the way I’m always treated. Curt is great! Bought my wife’s Ford Edge from there too. More

by Judi.azzarello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
Dec 09, 2024 -

Lithia Ford Lincoln of Boise responded

Hi Judi: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

December 07, 2024

Tyler was smiling and had a very good attitude, and was very helpful Thank you More

by SUSANLEE1268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sucher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Tyler here at Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

December 07, 2024

The staff was responsive, thorough, efficient, friendly, and fast - even during the holiday season! Made communication easy and I knew my vehicle was well taken care of. More

by Kcatonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

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