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Lithia Ford Lincoln of Boise - Service Center

Boise, ID

4.7
7,034 Reviews

7,034 Reviews of Lithia Ford Lincoln of Boise - Service Center

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December 14, 2024

Great place for vehicle service. Easy to schedule and quick availability. great and clear communication. More

by THEVEITLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

December 14, 2024

I’m very disappointed that when I offered to co-sign on my son’s recent truck purchase, the salesman put me on the loan documents as the primary buyer without my consent! I’ll never purchase another vehic More

by TODDB4
Recommend Dealer
No
Employees Worked With
NA
Dec 18, 2024 -

Lithia Ford Lincoln of Boise responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Todd, and hopefully, we can get to the bottom of this. Best Regards, Jim Sterk General Manager

December 14, 2024

Upon delivery my new F150 had a bad tire pressure sensor. The sales department asked me to bring it in, service knew I was coming over. After 2 hours at the dealer and another hour driving to/from the shop, More

by DOUGFLYWILD
Service Time
Recommend Dealer
No
Employees Worked With
Michael Ochner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Lithia Ford Lincoln of Boise responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Jim Sterk General Manager

December 14, 2024

I recently had the pleasure of working with Mike Mance at the Lithia Ford service department, and I couldn’t be more impressed with the experience. From the moment I walked in, Mike was professional and atte More

by MRICHARDSONJR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

December 12, 2024

My service appointment was super quick and easy! The staff was very friendly as well! More

by sbt88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

December 11, 2024

I didn't wait long for an appointment. It was a difficult issue and they diagnosed it quickly. The car was ready when they said it would be and they were nice to my dog. More

by red&I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

December 11, 2024

Received fast and friendly service. Great communication and quick to resolve my spare key issue More

by dScottK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Rodriguez
Dec 11, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

December 11, 2024

They are very helpful with my 2026 Edge. Fixed a cracked sun panel and I didn't have to wait weeks for a scheduled appointment. The are fast and efficient on regular oil changes. I'm very i More

by Franklinpw
Workmanship
Recommend Dealer
Yes
Employees Worked With
Aron Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor
Dec 11, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

December 11, 2024

They treated me with respect and kindness. They were informative and answered all my questions. More

by blfox01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

December 11, 2024

They got me in and , had a ride to and from my hose so that they could work on the truck, price seems fair, maybe A little high, I have been coming to them for service since 2007 More

by byrongrover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much, Byron, for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

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