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Lithia Ford Lincoln of Boise - Service Center

Boise, ID

4.7
7,034 Reviews

7,034 Reviews of Lithia Ford Lincoln of Boise - Service Center

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December 15, 2024

Fast and effective with broad coverage in service checkup while providing comfortable waiting room are More

by Eprigge0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

December 15, 2024

The two service departments don't talk to each other and makes it almost impossible to get different types of service done. I wasted over 5 hours waiting for my car over the course of two days. Had to go ba More

by muhawk23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
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Dec 19, 2024 -

Lithia Ford Lincoln of Boise responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Jim Sterk General Manager

Jan 08, 2025 -

muhawk23 responded

Reached out to dealer on 12/19 and on 12/27 after their response to my review. Still have not heard back from them. Looks my review was spot on. Still wasting my time. Avoid this place like the plague.

December 14, 2024

Great service to come to my house to service my Maverick. Chris was very nice. More

by PEGGYLUKE1604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor and Chris
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Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

December 14, 2024

Having just moved from Southern Oregon to Boise, we were thrilled to find about that Lithia Ford honored our lifetime oil change on our Toyota Forerunner purchased at Lithia Toyota in Medford Oregon. More

by dmfeeley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin in service department.
Report | Print
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

December 14, 2024

Great experience. Thanks for not leaving me stranded, and for seeing to my issues! Bravo More

by Slartibartfast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

December 14, 2024

Great service and communication. Shuttle service is very convenient and efficient. Waiting room was clean and comfortable. More

by DMAGNUMLV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

December 14, 2024

Skylar was very helpful and knowledgeable. My car was ready with very minimal wait time More

by Campbell.robin1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
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Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business, Robin, and hope to see you again soon! Best Regards, Jim Sterk General Manager

December 14, 2024

Tyler is always on point. Gets me back on the road quickly and keeps me updated More

by ERIK1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Erik, and look forward to your next visit. Best Regards, Jim Sterk General Manager

December 14, 2024

Made an appointment and got right in. Oil change and inspection took about 45 minutes. Staff were pleasant and helpful. More

by Ford Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Rodregue
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Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

December 14, 2024

Service was great, mobile option is really convenient. Guy who came out was quick and professional. More

by erinlayne85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
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Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, Erin, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

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