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Lithia Ford Lincoln of Boise - Service Center

Boise, ID

4.7
7,032 Reviews

7,034 Reviews of Lithia Ford Lincoln of Boise - Service Center

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December 24, 2024

Really great service every time we come! We drive from Twin Falls because of this. More

by DNASOMERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Leisten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

December 24, 2024

Very friendly staff, work together to take care of our needs.made sure we had all we needed with this purchase. More

by US4MUKS
Recommend Dealer
Yes
Employees Worked With
Ben Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gennadiy Barbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

December 24, 2024

Taylor was awesome. Courteous and efficient. He not only took care of my break recall, but checked for any other recalls. More

by Sherryann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Dec 27, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, Sherryann, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

December 24, 2024

Excellent customer service. John was great and very knowledgeable and helpful. Will use Lithia for all service going forward. More

by ritchie143515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

December 23, 2024

I liked my experience here. Staff were friendly and attentive. I was informed on what was happening and contacted with questions. Good experience overall More

by OKASHUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Lithia Ford Lincoln of Boise responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

December 23, 2024

The work done was 5 star. What has me upset is if I hadn't kept my notices from Ford about the fail-fix no cost to customer item that was replaced then the service dept. would More

by BRENTNDEBBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
Dec 26, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Jim Sterk General Manager

December 22, 2024

Skylar in the tire department deserves a huge raise! Whatever that young man is being paid is not nearly enough. The form in which he addressed me, the tact, the proficiency, and dedication in which he More

by PHILLIPS_ARTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
Dec 23, 2024 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Skylar met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

December 22, 2024

Had the dealer install a Roush Supercharger on my F150. The whole process was easy and Kyle kept me informed throughout the process. More

by Alan Cazares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you, Alan, for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

December 22, 2024

The service dept is awesome. very quick even when they are extremely busy .seems they really care about there customers.good job. More

by Gregrh57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Styler Rodriguez/ Robert Mays
Dec 23, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

December 21, 2024

Thanks service manager Curt for a great job and a quick in and out appt. More

by arasmusen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
curt carlson
Dec 21, 2024 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

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