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Lithia Ford Lincoln of Boise - Service Center

Boise, ID

4.7
7,058 Reviews

7,058 Reviews of Lithia Ford Lincoln of Boise - Service Center

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February 01, 2025

The service department was very friendly and efficient. Explained the timeframe, process, and potential expected costs ahead of time. More

by adam.smith0213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John - service department
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February 01, 2025

Kyle is a pleasure to work with He’s a huge asset to Lithia I’m sure. More

by MRBUSINESS54@Hotmail.com
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 01, 2025

I broke my keyfob and needed a new one programmed same day. Lithia Ford was very responsive and had my new keyfob programmed and ready to drive away in a couple of hours More

by danlucas2331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
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February 01, 2025

Tyler was on top of our service needs throughout our repairs. He kept us informed of our truck's process though the diagnosis and repair of our rear axle. He let us know what was going to be needed an More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 31, 2025

Did a great job quickly! My serve guy was great and got right in and so was less than an hour More

by futs6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

January 31, 2025

Everything went great , Mike was very good to work with . He kept me posted on progress and suggested a few other things that needed attention. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Lithia Ford Lincoln of Boise responded

Thanks, Jerry, for sharing about your experience with Mike here at Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

January 31, 2025

Very friendly, fast and efficient service John was great, made the process so smooth and easy. Helped explain the recall to me and helped me get the help I needed. More

by nextbigthing98
Recommend Dealer
Yes
Employees Worked With
John
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Jan 31, 2025 -

Lithia Ford Lincoln of Boise responded

We are very happy to hear that John provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

January 31, 2025

It would have been nice if they were able to order all the parts involved for the repair on the first day. It took an additional day for the module that actually fixed the issue. More

by markmcnew31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Jim Sterk General Manager

January 31, 2025

I have probably bought 15 cars off of Brian Bennett super guy. Everybody knows what they gotta do at the dealership, including your finance man great place to do business with thanks. More

by DAVENDER51
Recommend Dealer
Yes
Employees Worked With
Brian Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Brian here at Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

January 31, 2025

Friendly. Communicated well. Consulted me on other maintenance items to consider. Asked if I wanted to use ford points to reduce the cost as I forgot about tho More

by mora2818
Recommend Dealer
Yes
Employees Worked With
John
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Jan 31, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

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