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Lithia Ford Lincoln of Boise - Service Center

Boise, ID

4.7
6,834 Reviews

6,834 Reviews of Lithia Ford Lincoln of Boise - Service Center

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November 21, 2024

Did the job and what was required no special service or extra out going . Thanks More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

November 21, 2024

My service writer was great. The work was done quickly. No problem. But. I paid a lot for the premium service plan. Thousands. The plan called for air filters to be replaced. But More

by michaeljjudge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't remeber name
Nov 21, 2024 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you, Michael. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

November 21, 2024

The service was fine. The service representative was very good and kept me informed of the process. The cost is what concerns me as I am on a fixed income. More

by JACKSM52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy
Nov 21, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us, Jack. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

November 20, 2024

Good service answered my questions and was updating on what my car needed for repair More

by Ford flex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sara met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

November 20, 2024

Lithia's service department always does an outstanding job at competitive pricing. We appreciate their great attitudes and realistic observations and recommendations. Thank You, Dave More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Lithia Ford Lincoln of Boise responded

Dave, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

November 20, 2024

Tyler is a great guy and super helpful. He got me in pretty quick and they diagnosed my issues and had them repaired in a timely manner. Nothing but good things to say about Tyler and the s More

by ALLFACTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Tyler or team can do to assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

November 20, 2024

Lithia fixed an ongoing issue that others couldn’t seem to figure out, and did it quickly. More

by Amda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to leave us a review. We'll share your feedback with our crew. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

November 20, 2024

Skylar in service was terrific. Handled a battery replacement last minute and was very professional. More

by Jpearl23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
Nov 21, 2024 -

Lithia Ford Lincoln of Boise responded

We are very happy to hear that Skylar provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

November 20, 2024

Good customer care service, staff are very welcoming and i got service that was beyond my expectation. Mike has alot of courtesy, and respect. About the dealership nice work, keep going, it took less than a More

by jamesokeya74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks, James, for sharing about your experience with Mike here at Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

November 19, 2024

Tyler is great! He’s responsive and willing to explain anything you want more information on. I greatly appreciated his help! More

by Sara S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks, Sara, for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

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