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Lithia Ford Lincoln of Boise - Service Center

Boise, ID

4.7
6,948 Reviews

6,948 Reviews of Lithia Ford Lincoln of Boise - Service Center

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December 31, 2024

Got an oil change, had to comeback because oil was leaking in my garage and driveway. Took it back and had it looked at right away(which was good). I was told the oil filter was leaking. So it was rep More

by JEFFO35
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aron Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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December 30, 2024

Great service! Completed work with in estimated time frame. Great communication from service staff. No hidden or extra charges. The service work performed was expla More

by mreyes101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

December 30, 2024

Fast, convenient, reasonably priced. They keep me updated throughout the process via text messages. Quality work. More

by DANIEL.BARBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Dec 31, 2024 -

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with such a positive experience, Daniel! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

December 28, 2024

They set an appointment to service our car at home and they were prompt and knowledgeable. More

by Mr. Palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Dec 31, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

December 28, 2024

It was good, Kyle was great doing the help I needed. The service was great...but the price of the battery replaced to bit pricey but over all job well done. More

by JVLYN_TURNBOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for Kyle and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

December 28, 2024

My Ford. Excape needed oil change and a bulb for headlight, was there 1 hour and done. Your employee Dustin was great! 😃 More

by barefoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
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Dec 31, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

December 26, 2024

Easy at-home service to “repair” as software recall. And friendly repair guy. Thanks for you help. More

by DAHLBERG22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Dec 27, 2024 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

December 26, 2024

John in the service department was great finding me a replacement tire when I had a flat. It arrived quickly and he called me immediately and had it installed in less than 24 hours, on Christmas Eve! More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in Quick Lube.
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Dec 27, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review, Pam! We're happy to hear John was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

December 26, 2024

Were willing to spend the time to fix a major issue on my car that probably took way longer than it should have. Also nice lobby More

by mesagreear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
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Dec 27, 2024 -

Lithia Ford Lincoln of Boise responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

December 26, 2024

I have bought plenty of new vehicles and This was the best experience I have had. Zero hassles all business they were great to work with. More

by TRISTAN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sterk
Report | Print
Dec 27, 2024 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you, Tristan. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

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