Lithia Ford Lincoln of Boise

We recently bought a Ford Edge from Lithia Ford in Boise. This is the first ford we have had in a number of years and i was a little concerned of the quality and performance. So far it has been a great vehic This is the first ford we have had in a number of years and i was a little concerned of the quality and performance. So far it has been a great vehicle and we have had great follow up from Lithia and service adviser Rhett Sheeder. Im always a little reluctant to go to dealers as it has been my experrience that they try to sell you everything possible but this has not been the case with Lithia and Rhett. I would recomend this dealership to any of my friends and family and have them ask for Rhett if they were to visit the service department. More

I have been a customer of lithia ford since 2005, I purchased a new F150 which I have fallen in love with. Not only was the entire buying experience great but so has my aftercare for the vehicle. I ha purchased a new F150 which I have fallen in love with. Not only was the entire buying experience great but so has my aftercare for the vehicle. I have never had a customer service experience like I have encountered over the past 5 years with any dealership let alone a service rep. Rhett has been incredible from scheduling routine maintenance to diagnosing and helping solve any issue that has come up. He has always gone ABOVE and BEYOND my expectations. My wife who has a land rover who has gone to lyle pearson for all of her service related issues has never experienced what I have. I am actually thrilled to get my oil changed and to stop in and see Rhett. He has made my entire experience with the dealership nothing but positive. It's to bad other places don't see the value in each individual customer as they do at Lithia. More

I have taken my car in to have it looked at multiple times for service and have always been pleased with the customer service that Rhett has provided. Even though vehicle problems are never something I times for service and have always been pleased with the customer service that Rhett has provided. Even though vehicle problems are never something I look forward to I know I can count on Litha Ford and Rhett to get the job done. I trust Rhett and I never question his integrity or the integrity of the dealership. Thank you! More

I have brought in my car multiple times to Rhett and he has shown friendliness, knowledge and expertise. I have needed to order a couple of parts and they have always arrived in time. If I have any questi has shown friendliness, knowledge and expertise. I have needed to order a couple of parts and they have always arrived in time. If I have any questions regarding my service, Rhett has always been more than happy to let us speak with the tech. More

I purchased my vehicle at Lithia of Boise and was very happy with the professionalism and courtesy of the staff. That was 4 years ago. The reason I continue to go to Lithia is because of the great service happy with the professionalism and courtesy of the staff. That was 4 years ago. The reason I continue to go to Lithia is because of the great service team they have. The service at the Fast Lube is excellent, but the individual care provided by Kevin Hossfeld is truly outstanding. If there is a question, Kevin doesn’t refer me somewhere, he takes ownership of the issue and finds the answer. When my daughter called me with an automotive concern, I recommended her to Kevin. I can’t think of a greater compliment than that! I strongly recommend this dealership for sales or service. More

My Husband and I have worked with Rhett for about 4 years now and have never been let down. He has always been very efficient and friendly! He is always great about helping us & taking on issues that need now and have never been let down. He has always been very efficient and friendly! He is always great about helping us & taking on issues that need to be dealt with right away, and always has answers to our questions about what has been done or what is needed next; or even what we are looking at in 6 months so we can work it into our budget. My husband deployed to Iraq for a year and Rhett went above and beyond to help with our Cars. Whether is was a problem with one of the vehicles or some extra work that was done on my husbands car as a suprise. Rhett was able to give his input on the suprise for my husband & thanks to his knowledge and familiarity with the way my husband likes his car, everything worked out great! As long as we live in this area we will always bring our business here. This Dealership & Staff are wonderful to work with! More

I purchased a 2011 Mustang GT and have made modifications to this vehicle since the purchase. With Rhett Sheeters assistance these changes have greatly increased my impression of the car but additionally the to this vehicle since the purchase. With Rhett Sheeters assistance these changes have greatly increased my impression of the car but additionally the capability of your service department. I am always treated very well on my visits and feel confident that if any service needs are required I can rely on this dealer and their service department. Thanks More

I made an appointment 5 days in advance and when I arived, all was in place and I was out in record time. They also gave me 20 pt free check of vital parts/fluids/brakes/tires and a free wash. Great arived, all was in place and I was out in record time. They also gave me 20 pt free check of vital parts/fluids/brakes/tires and a free wash. Great experience. More

Kevin is very knowledgeable and helpful in every way whenever we have taken our vehicles in for service. We have dealt with Lithia Ford for the past 20 years and Kevin since he has been there. We alwa whenever we have taken our vehicles in for service. We have dealt with Lithia Ford for the past 20 years and Kevin since he has been there. We always bring our vehicles back to them because we know whatever the staff does, we know it will be correct More

Was a good visit. Kevin took me to the shop to discuss with the Tech working on the ancient 1994 Ford Explorer. Parts was going to be $1,500-2,000, they gave me a work quotation if I find the part cheape with the Tech working on the ancient 1994 Ford Explorer. Parts was going to be $1,500-2,000, they gave me a work quotation if I find the part cheaper and I am coming back with the new part from a closed manufacturer in eBay. More