Lithia Ford Idaho Falls - Service Center

excellent service prompt and complete service good communication with Jason Eggertsen. Thank you very much for all of your help. Planning on doing future business with prompt and complete service good communication with Jason Eggertsen. Thank you very much for all of your help. Planning on doing future business with Broadway Ford. Tom Toolson More

Best Ford Service center I have ever been to I travel a lot for work and use my Ford Superduty to pull my 5th wheel wherever I go. I have been to numerous Ford service centers across the U.S. And I travel a lot for work and use my Ford Superduty to pull my 5th wheel wherever I go. I have been to numerous Ford service centers across the U.S. And Broadway is the best one yet! Jason Eggertsen is a real professional and I have never had one problem with the repairs made to my truck by the mechanics there. Gonna hate leaving here. More

Experience with the Service Department On Easter Sunday I went out to my Ford C-Max and found that the electrical was completely dead. I've just had the car for two weeks and didn't expect On Easter Sunday I went out to my Ford C-Max and found that the electrical was completely dead. I've just had the car for two weeks and didn't expect to have this problem. I tried to jump start the car myself (I wasn't sure if that was Ok for a hybrid and I guess I didn't get the cables on right) but that was unsuccessful. I tried to call Ford Road Assistance (part of the package you get when you get your car) but I was asked for a PIN number that I didn't have (I'm not sure what happened there because I could reach them on Monday). So I called AAA and they were able to jump start my car and everything was OK again. I called Broadway Ford Service Department on Monday and they got my car in Tuesday. They gave me rides back and forth to home and work and found that the 12-volt battery needed to be replaced. They were very helpful and I feel confident that with a new battery I won't have this problem again. I still love my Ford C-Max hybrid! More

Terrrific! I recently had my 2009 Explorer serviced for 90,000 checkup and a couple of other problems, I came from Jackson WY and needed to be back by late afte I recently had my 2009 Explorer serviced for 90,000 checkup and a couple of other problems, I came from Jackson WY and needed to be back by late afternoon. The broadway service team did the update and fixed both issues, which were time consuming, and got me o my way by 3:30 pm. That was fantastic work! I had my car back with the promise of a car wash anytime I got back to IF. Everyone was very friendly and helpful as the always are! I get the best, most reliable, nonsense service every time I come to Broadway Ford. Thanks especially to JAMES MCCORD, who took care of my every need and got me home before dark! Roger Scott More

Scheled maintance and recall service Paul Helton was really great, very efficient and very efficient in taking care of my maintains requirements and was completed when promised. the whole Paul Helton was really great, very efficient and very efficient in taking care of my maintains requirements and was completed when promised. the whole service center is outstanding and helpful . Thank you Paul for your outstanding help. More

Paul Helton was great. I scheduled and took my Explorer in for a service. It was completed right on time. I was greeted and welcomed to the dealership by Paul Helton and h I scheduled and took my Explorer in for a service. It was completed right on time. I was greeted and welcomed to the dealership by Paul Helton and he was very efficient at taking care of everything. More

Repair on Mustang Jason Eggertsen was great with keeping me informed and up to date on the progress on my car. After the service was done he was quick to inform me of Jason Eggertsen was great with keeping me informed and up to date on the progress on my car. After the service was done he was quick to inform me of it . Thanks to him I keep coming to Broadway for service . Plus if it was not for the hole team there I would go some were else . More

Thank you!!! As a woman it can be a teeth clenching experience to have car trouble. Most places, in my experience anyway, treat you like a half wit. Not so at Br As a woman it can be a teeth clenching experience to have car trouble. Most places, in my experience anyway, treat you like a half wit. Not so at Broadway Ford. Jason and Paul in the service department really listened to my concerns about my car. They were able to get me in quickly and found the root of the problem. I really appreciated being talked to like a person and not just another statistic to add money to their bottom line. Thank you for making my car trouble as painless as possible. I know I can count on the service guys at Broadway Ford to take care of any concerns with my car in the future. Thank you, thank you, THANK YOU!!! More

Heater / AC repair Jason was great to work with, scheduling me in on short notice at my convenience. He explained the charges thoroughly and showed me the old parts that Jason was great to work with, scheduling me in on short notice at my convenience. He explained the charges thoroughly and showed me the old parts that were replaced. More

Broadway rave review As happens, my trusted Ford Explorer of 2002 vintage--nearing the end of service--had a breakdown in IF on Dec. 16. Terrific service to get us up and As happens, my trusted Ford Explorer of 2002 vintage--nearing the end of service--had a breakdown in IF on Dec. 16. Terrific service to get us up and back to Lewiston on Wednesday. Thank you, Paul, Jason and all for going the extra mile. More