Lithia Ford Idaho Falls

Great Service Easiest car buying experience. Kayla was wonderful. So easy going and went the extra mile to make the process comfortable and hassle free. Felt we Easiest car buying experience. Kayla was wonderful. So easy going and went the extra mile to make the process comfortable and hassle free. Felt we were treated fairly and having no regrets. More

Great customer service I was really impressed with the service I received while looking for a vehicle. Shane Richins was very professional and was able to get all.my questio I was really impressed with the service I received while looking for a vehicle. Shane Richins was very professional and was able to get all.my questions answered. He wasn't really pushy and was able to let me ask what questions I needed and he was very smart about it all. More

Loved it. No pressure and affordable We were looking for something to drive and keep us safe during the winter months. We bought a Ford Expedition and love it. Shane R was our salesman a We were looking for something to drive and keep us safe during the winter months. We bought a Ford Expedition and love it. Shane R was our salesman and really appreciated his help and willingness to get our SUV. We definitely will come back to Broadway Ford and rate Shane and Broadway Ford with a five star rating. Thanks guys. Branda and Joe Paredes More

Bad luck day We had a side window in our pickup that simply shattered while enroute to. Arizona. We stopped at the nearest dealer which was. Broadway Ford. They di We had a side window in our pickup that simply shattered while enroute to. Arizona. We stopped at the nearest dealer which was. Broadway Ford. They directed us to their body shop where we met Robert Wadsworth. He parked our 5th wheel trailer so we could be comfortable while waiting. Somehow,Robert came up with the new glass and had it installed in a couple of hours. The service could not have been better. Hats off to. Robert and crew. It saved the day for us. More

I love my new F150!! I love my new truck!!!! i have never owned a truck before, I have always driven cars or a small SUV. Dustin Mahaffey was patient in helping me find th I love my new truck!!!! i have never owned a truck before, I have always driven cars or a small SUV. Dustin Mahaffey was patient in helping me find the right truck that fit me for what i needed and not too intimidating for me to drive. They treated me Fair on my trade and was very happy with the end result. Thanks again Dustin and the Whole Broadway ford Team!! More

Great Experience!!!!!!!!!!!!!!!! I came in on looking for some info on a 2017 F-150 and Polo was very helpful and his knowledge on the F-150's was great. I recommend Polo if you have I came in on looking for some info on a 2017 F-150 and Polo was very helpful and his knowledge on the F-150's was great. I recommend Polo if you have any questions on the F-150's. More

Bed cover added to new truck Shane was great to work with. Got me a bed cover added when none were available. Took great care of me and my wife. Professional, courteous and trustw Shane was great to work with. Got me a bed cover added when none were available. Took great care of me and my wife. Professional, courteous and trustworthy. I'll go back for my next new truck. More

Easiest vehicle purchase I have ever had!! Ebony, Matt and Tyler were the employees that helped me with my purchase. It was a real pleasure dealing with them. They are true assets to Broadway Ebony, Matt and Tyler were the employees that helped me with my purchase. It was a real pleasure dealing with them. They are true assets to Broadway ford More

Helpful & knowledgeable My sister suggested we visit Broadway Ford to talk to them about some work we needed to get done on a used F-150 we recently purchased from a private My sister suggested we visit Broadway Ford to talk to them about some work we needed to get done on a used F-150 we recently purchased from a private party. We did and made an appointment. Took the truck in and they did an inspection, replaced the battery, did a tune up, found the oil leak we mentioned and another maintenance item we needed to deal with. Each time I talked with Blake he was courteous and Jason not only was courteous but took the time to explain what was going on in detail. Also, each time I called to check in and get the status of the work, they knew immediately who I was and didn't have to go on a long search to get my information. We were hesitant to go to a dealer but we're glad we went to Broadway Ford. Thanks Jason! More

Exceptional service We hit a deer in northern Idaho with our truck and 5th wheel. We went into the dealership first thing Monday morning; they called Robert from the body We hit a deer in northern Idaho with our truck and 5th wheel. We went into the dealership first thing Monday morning; they called Robert from the body shop over immediately and he took our truck across the street moved another vehicle out to get our truck in to assess the damage. He had new radiators ordered before 9 o'clock to be delivered by next morning and they were installed by 4 PM the next afternoon so we could continue on our way. We still have body work to do but mechanical function of our truck is fine. The speed and courtesy they treated us with was exceptional. If we ever need any work done when passing thru Idaho Falls we will definitely stop there. More