Lithia Ford Idaho Falls

The employees at this dealership remember our names and vehicles--those we've serviced and those we've purchased there. We can call the dealership and speak directly to whomever we'd like. They work with vehicles--those we've serviced and those we've purchased there. We can call the dealership and speak directly to whomever we'd like. They work with us to locate and solve vehicle service issues and have even gone out of their way to give us some extra "perks." It's nice to know and be known by our local Ford dealer. More

I think Ed is the example of Ford, his attitute is steller. All should copy his example of Customer Service. Ed is service was very patient and even when he did not know the answer he will take the ti steller. All should copy his example of Customer Service. Ed is service was very patient and even when he did not know the answer he will take the time to look it up or ask someone who knows. Ed never makes you feel like you are not wanted or not important.Thanks for Broadway Ford for having Ed on your Team. More

Jeff in parts helped me get the right power steering pump,hoses and fluid for my f-150..Great work. As long as there is great service from all departments (parts). I will alway continue to spend my hard pump,hoses and fluid for my f-150..Great work. As long as there is great service from all departments (parts). I will alway continue to spend my hard earned money there, I'm also looking in the near future for a new f-150... Broadway is where I'll shop. Greg C. More

I shopped with Juan for a new F150. He was very knowledgable about the pickup and very willing to spend time with me on an un-hurried test drive. I have not yet made a purchase because of some knowledgable about the pickup and very willing to spend time with me on an un-hurried test drive. I have not yet made a purchase because of some unforseen family circumstances that have come up, however I like Juan and would recommend him to a friend in the market for a new Ford car or light truck. More

Juan was very personable and helpful. He helped me consider other cars and options that I was unaware of. I look forward to buying a car from him very shortly. I applaud Ford for increasing their re consider other cars and options that I was unaware of. I look forward to buying a car from him very shortly. I applaud Ford for increasing their reliabilty and not taking a government loan. I've been a member of Consumer Union/Reports since 1974 and this has been one of the better experiences. THANKS Juan! I'm looking forward to buying a reliable and safe AMERICAN vehicle for a change! More

Broadway Ford has always be great to work with on purchasing a new vehicle and having that vehicle serviced. They go out of their way to get me the appointments that I want and have the service comp purchasing a new vehicle and having that vehicle serviced. They go out of their way to get me the appointments that I want and have the service completed when promised. I would highly recommend this Dealership for a new or used car and especially the service department. Sincerely, Michael Brown Idaho Falls, ID More

My wife and I have purchased 5 vehicles from Broadway Ford over the years. The treatment we get in the sales department is outstanding. Whenever we need service, our concerns always seem to come first. Ford over the years. The treatment we get in the sales department is outstanding. Whenever we need service, our concerns always seem to come first. I recommend Broadway Ford to everyone I know!! More