Lithia Ford Idaho Falls

I have had a few warranty related problems with a Ford bought at another dealer. Ken and the service department staff have gone out of their way to not only fix my car problems quickly,but have treated me bought at another dealer. Ken and the service department staff have gone out of their way to not only fix my car problems quickly,but have treated me likeone of their own best customers. I would definitely buy a car from Broadway Ford and have it serviced there, too. Great Job! More

This was a great transaction. Michael and the dealership did all the work. I told them what I wanted and they took care of the rest. There was no back and forth phone calling, emailing, visiting the store did all the work. I told them what I wanted and they took care of the rest. There was no back and forth phone calling, emailing, visiting the store as I don't have time for that since I run a business of my own. The staff was very inviting and made me feel comfortable. Michael was always smiling and very helpful. If you desire an easy quick transaction, see Michael at Broadway Ford. It was a pleasurable buying experience, first one I have had on a "car lot". More

The salesman who helped me was very polite. He was friendly and was able to answer my questions. I am still in the beginning phases of looking for a new vehicle, but compared to some other dealerships friendly and was able to answer my questions. I am still in the beginning phases of looking for a new vehicle, but compared to some other dealerships I was very pleased with the customer service. I would recommend Broadway Ford to others. More

I am impressed with the friendly, caring, kindess I received upon arrival at the service department. I was immediately greeted and my service needs were noted and immediately processed. I was promptly received upon arrival at the service department. I was immediately greeted and my service needs were noted and immediately processed. I was promptly given a ride back to work. I received a call regarding all areas of possible work and given a description of the needed services. My car was serviced and ready for pick up on time. It was washed and vacumned. The price was exceptional. I was quoted much much more at another shop. I was treated with respect and courtesy. I will refer everyone! Amazing! Simply Amazing! More

I have been taking my Lincoln to be serviced at Broadway Ford. Jason and Ken in the service deptment have taken care of my needs each time the service on my vehicle was due. They both have been extremely Ford. Jason and Ken in the service deptment have taken care of my needs each time the service on my vehicle was due. They both have been extremely courteus and professional in their duty. They never press for "additional work" which may be needed on my vehicle. They do suggest to perhaps keep a watch out for possible problems in the future and to get it taken care of as soon as possible. I will always take my Lincoln to Broadway Ford to be serviced. Ken and Jason will always be honest with me in our relationship. I advise anybody else to do the same. More

Jason is great to work with. He is willing to listen to the problems and does not talk down to you. Easy to work with and always helpful. the problems and does not talk down to you. Easy to work with and always helpful. More

My Moms tire light came on. She took it into the Service Department and Ken Tolliver assisted my Mom. He was very kind and respectful, and my Mom was glad that he was kind to her. My Mom is 83 yrs old and Department and Ken Tolliver assisted my Mom. He was very kind and respectful, and my Mom was glad that he was kind to her. My Mom is 83 yrs old and I am grateful for Ken Tlliver was there to help her I really appreciate it. Thanks aga in Ken Tolliver. More

I needed a part for my car. Tyrel Petersen at Broadway Ford helped me get exactly what I needed. I would hightly recommend this dealership to any of my friends or family :) Ford helped me get exactly what I needed. I would hightly recommend this dealership to any of my friends or family :) More

Broadway Ford Service department is the best i have dealt with. Ken is always helpful and gets the job done quick. Thanks for all your help. with. Ken is always helpful and gets the job done quick. Thanks for all your help. More

I took my car in for recall service. Ken was very friendly and helpful. He didn't talk down to me because I'm a woman, which is very refreshing. I would recommend going to Broadway Ford for service t friendly and helpful. He didn't talk down to me because I'm a woman, which is very refreshing. I would recommend going to Broadway Ford for service to everybody. More