Lithia Ford Idaho Falls

RAY WENT THE EXTRA MILE TO MAKE SURE I WAS HAPPY WITH THE PURCHASE OF MY NEW 2012 F-150 PLATINUM ECO BOOST. TOOK THE TIME TO RUN ME THROUGH THE OPERATION OF THE SYNC SYSTEM AND MADE SURE I KNEW I COULD CALL PURCHASE OF MY NEW 2012 F-150 PLATINUM ECO BOOST. TOOK THE TIME TO RUN ME THROUGH THE OPERATION OF THE SYNC SYSTEM AND MADE SURE I KNEW I COULD CALL HIM ANYTIME WITH ANY QUESTIONS I HAVE More

JC was very helpful by bringing the car to me. He went above and beyond. I never thought a dealer would bring a car to me above and beyond. I never thought a dealer would bring a car to me More

Ken did a great job resolving our service issues as cost effectively as possible. His price on a battery replacement was good. He effectively worked with our extended warranty provider to get me the best effectively as possible. His price on a battery replacement was good. He effectively worked with our extended warranty provider to get me the best option (time and cost) for other services we required based on his proactive check our vehicles systems. More

Ken Tolliver at Broadway Ford is super. We've taken our three Fords to them for service for many years. Wouldn't let anyone else touch them! We'll remain loyal customers no matter where we are! three Fords to them for service for many years. Wouldn't let anyone else touch them! We'll remain loyal customers no matter where we are! More

I bought a used truck from a privet party and found out that I had a few recalls that we're never completed. Jason and ken got me in and taken care of fast. I will be going back again that I had a few recalls that we're never completed. Jason and ken got me in and taken care of fast. I will be going back again More

I brought my car and my wifes car in for a service, Broadway Ford was very courteous and would work with my schedule. Great service and all around good people. Broadway Ford was very courteous and would work with my schedule. Great service and all around good people. More

Ken Tolliver was very professional, knowledgeable, and helpful. I had bought a gently used Ford Escape, which came without the pin number needed to reset the door lock. Ken talked me through the process o helpful. I had bought a gently used Ford Escape, which came without the pin number needed to reset the door lock. Ken talked me through the process of setting the lock. He then helped me purchase the front license plate holder and installed it. The Ford Escape came with a phone icon on the dash, which was slightly misleading as the steering wheel also needed to have the icon. Jason located a local shop where a phone connection could be installed. These two young men are definitely assets for Broadway Ford. Christine Stohel More

Ken Tolliver provides outstanding service. I have no issues. I would recommend Broadway Ford to anyone looking for a new vehicle or needing service. Great job! issues. I would recommend Broadway Ford to anyone looking for a new vehicle or needing service. Great job! More

Everyone at Broadway Ford is very professional and they are so helpful. They always let us know what needs to be done to our vehicles and I would never take my Explorer to anyone else for the work it need are so helpful. They always let us know what needs to be done to our vehicles and I would never take my Explorer to anyone else for the work it needs. More

Called at noon and Ken got me in that afternoon for a service. My salesman Randy Martin got me a ride back to the office. Ken stayed a few minutes late so I could get my super duty out of the shop. They service. My salesman Randy Martin got me a ride back to the office. Ken stayed a few minutes late so I could get my super duty out of the shop. They even washed it WOW. Thanks guys. More