Lithia Ford Idaho Falls

I was traveling over 100 miles from home when my truck broke down.I was right by Broadway Ford so I moved my truck to them.Due to the time of night my truck would be looked at the next day.The next mornin broke down.I was right by Broadway Ford so I moved my truck to them.Due to the time of night my truck would be looked at the next day.The next morning I was told about my truck and given a price quote that I felt was fair.I was updated through out the day as to what was found and how things were going.Jason and Dan worked past close to get me headed home so I wouldnt have to spend another night in a bad situation.I was told how and why this breakdown happened and how and what was done to fix it .I felt they cared and wanted to do the right thing.Im not happy that my truck broke down but if it had to it could not have happened in a better spot. More

I learned about the excellent services offered at Broadway Ford from Bob Wadsworth (he had previously done body work on my daughters Honda Accord) and since he and his team did such a great job I dec Broadway Ford from Bob Wadsworth (he had previously done body work on my daughters Honda Accord) and since he and his team did such a great job I decided to have some service work done on my Ford Fusion. Everyone was so friendly and helpful. The work was efficient and affordable. Ken Tolliver personally took the time to go over the service program and explain what was done. I highly recommend Broadway Ford for all work and will most certainly be a faithful customer from now on. Thank you Broadway Ford Team! More

friendly attitude and looking out for my financal needs. They make suggestions as how to keep my costs down while maintaing my vehical in top running condition. They make suggestions as how to keep my costs down while maintaing my vehical in top running condition. More

I can always get my vehicles serviced within a short period of time. They do the work within the time they gave me and the work is always up to my satisfaction. They always perform a safety check on my period of time. They do the work within the time they gave me and the work is always up to my satisfaction. They always perform a safety check on my vehicles as advise me on things that should be done. More

Always good quick response when I request work or service. Job is complete when they say it will be. Highly recommended service department. Both service riders know their job and are friendly and c service. Job is complete when they say it will be. Highly recommended service department. Both service riders know their job and are friendly and curtious. More

These guys are good, from the phone call to make a These guys are good, from the phone call to make a appointment to getting it done on a timely manner. Jason & Ken are knowledgable with a friendly at These guys are good, from the phone call to make a appointment to getting it done on a timely manner. Jason & Ken are knowledgable with a friendly attitude, and has a good crew behind them. Keep up the good work. More

Randy was great to work with,pleasant and congenial and seemed eager to do all he could to get us in our new Ford Expedition at a reasonable cost. He did such a great job I would highly recommend him as seemed eager to do all he could to get us in our new Ford Expedition at a reasonable cost. He did such a great job I would highly recommend him as a salesperson-and this dealership to anyone looking to buy a Ford product, the best cars/trucks on the road! More

Broadway Ford had great fast service. Ken Tolliver is a great employee of Broadway Ford. I would definately recommend this dealership to my friends and family. great employee of Broadway Ford. I would definately recommend this dealership to my friends and family. More

While visiting Broadway Ford store Ken was very helpful and very friendly. He answered our questions in a timely manner, and made us feel comfortable. and very friendly. He answered our questions in a timely manner, and made us feel comfortable. More

Needed 100,000 service work done on our 2005 Ford 500 and scheduled appointment with Jason Eggertsen. Work was accomplished in a timely manner. Jason kept us updated as to the progress on the work and upon scheduled appointment with Jason Eggertsen. Work was accomplished in a timely manner. Jason kept us updated as to the progress on the work and upon completion explained in detail the work that was done. More