Lithia Ford Idaho Falls

Helpful My husband and I spent several days around Idaho Falls, looking at all the major car dealers in town, with some very specific car and truck purchasing My husband and I spent several days around Idaho Falls, looking at all the major car dealers in town, with some very specific car and truck purchasing desires. We wanted to trade in both our vehicles for new vehicles, but the vehicles we wanted needed to meet very specific items, as well as be within a very strict budget we had set. Broadway Ford, more specifically, Dennis Bedwell, Dustin Mahaffey and one of their finance guys, Bruce, went above and beyond. While most dealership salespeople listened to us, told us we were a little unreasonable (in more professional terms, of course) and sent us on our way with a promise to call should something come up, Dennis, Dustin and Bruce immediately jumped into action. Over the course over two very long days, they worked tirelessly to get us exactly what we wanted. I will continue to keep my car purchasing business with Broadway Ford because of their efforts, and will be sending as many people to them as I possibly can. More

Pleased Robert went above and beyond what we expected. We were extremely pleased with his help and would definitely go to his shop again should the need aris Robert went above and beyond what we expected. We were extremely pleased with his help and would definitely go to his shop again should the need arise. More

Desparate My new 250 Lariat gave me a warning during my drive from Albuquerque that my diesel exhaust was not working well. I went in and spoke to MATT CARROLL My new 250 Lariat gave me a warning during my drive from Albuquerque that my diesel exhaust was not working well. I went in and spoke to MATT CARROLL. The dealership was full that afternoon but he told me that if I could be there at 7 the next morning he would see if they could fix it. It was covered by warranty. I came and Matt got it done. Thanks More

Purchased a new car. Very courteous and cooperative in my recent car purchase. They provided all the information I requested and made this car buying experience the best Very courteous and cooperative in my recent car purchase. They provided all the information I requested and made this car buying experience the best in my recent memory. More

Great personable sales person Richard Mulligan is the best sales person !! He is so knowledgeable and willing to work with you and get you exactly want you desire !!! He is not pus Richard Mulligan is the best sales person !! He is so knowledgeable and willing to work with you and get you exactly want you desire !!! He is not pushy and makes it a very great experience!! Go to Broadway Ford !!!! 🌟🌟🌟 More

Awesome Service Jason and Matt are always doing their very best to make sure our service is correct, as fast as possible, and go the extra mile in serving our service Jason and Matt are always doing their very best to make sure our service is correct, as fast as possible, and go the extra mile in serving our service needs! Job well done gentlemen!! Thank you as always , for your courtesy, and expert customer relations! More

Great service Richard Mullligan helped me with finding a buying my car. He was great answered all questions and made sure everything was taken care of. It was a gre Richard Mullligan helped me with finding a buying my car. He was great answered all questions and made sure everything was taken care of. It was a great experience for me to buy a car and I would go back again. More

Very relaxed and enjoyable Shane was a good host. We never felt like he was trying to hurry us along. We asked him for information and he got it for us with a smile. Everyone wa Shane was a good host. We never felt like he was trying to hurry us along. We asked him for information and he got it for us with a smile. Everyone was helpful and friendly. Thank you! More

Check engine light on vacation Driving from California to West Yellowstone I noticed my check engine light was on. After Stopping and trying to reset it in Blackfoot I called the s Driving from California to West Yellowstone I noticed my check engine light was on. After Stopping and trying to reset it in Blackfoot I called the service department at Broadway Ford (on a Saturday). I spoke with Matt Carroll who suspected it may be an exhaust filter issue but wanted me to bring it in to run a diagnostic. I pulled in at 11:20 (service is open until noon) and they diagnosed the light as an exhaust error. I unhooked my trailer and they regenerated my exhaust filter. I had the truck back, hooked up and back on the road by 12:45.........are you kidding me?! Matt was awesome along with the rest of the staff. Quick, professional and friendly service from Broadway Ford. EXCELLENT!!! Thanks again Matt JT Folsom California More