Lithia Ford Idaho Falls

Great ending to bad experience My RV sideswiped a tree in Yellowstone and needed a new mirror and fiberglas repair. Bob and his crew fixed everything in less time than promised, di My RV sideswiped a tree in Yellowstone and needed a new mirror and fiberglas repair. Bob and his crew fixed everything in less time than promised, did excellent work, and went far out his way to make things easy for me. I highly recommend this shop! More

NEW TRUCK PURCHASE My wife and I decided to purchase a new truck so called Warren up and told him what we wanted for options, and how much we would pay for a monthly pay My wife and I decided to purchase a new truck so called Warren up and told him what we wanted for options, and how much we would pay for a monthly payment. He searched all of the trucks on their lot and there just wasn't one to fit our wants or our price tag. But he didn't give up he found us a truck near by that fit our criteria, we discussed price made a deal. He got the truck cleaned up and it was ready for us when we got to town to pick up. He showed us how every feature in it worked. The financing department got our paperwork done very rapidly and seemingly painless. Bottom line Warren Drews did an excellent job in getting us into a truck we wanted and making sure it was as streamlined as possible thanks. More

Fantastic experience with the service department My 2012 F-150 started to make a noise in the front end. I contacted Jason Eggerston and described the problem. He scheduled and appointment within a f My 2012 F-150 started to make a noise in the front end. I contacted Jason Eggerston and described the problem. He scheduled and appointment within a few days. I dropped the truck off the night before the appointment. Jason called me before 9 the next morning to tell me that the problem had been diagnosed and the truck would be ready in a couple of hours. He called back again and told me that a problem had also been found with the defroster motor but they would need to order the part. I asked if he knew when the part would arrive. He said it would be 3 to 5 days. He called again within the hour to tell me that a part had been located in town and the truck would be repaired before the end of the day. Very courteous, professional and knowledgeable. Highly recommend! More

New F150 bed liner and tunnel cover Bed liner application was uniform. Edges were all sharp and clean. All Fixtures were removed to prevent overspray. Good attention to detail. Overall, Bed liner application was uniform. Edges were all sharp and clean. All Fixtures were removed to prevent overspray. Good attention to detail. Overall, a very nice job. More

Fun and Easy Great experience for my second car, having been helped by Warren Drewes both times. He is a “rock star “. All the interaction with others, Adam, and P Great experience for my second car, having been helped by Warren Drewes both times. He is a “rock star “. All the interaction with others, Adam, and Paul was terrific. I will recommended Broadway Ford to any one. More

I would recommend Broadway Ford to everyone! The level of attention and service that I received from Matt Carroll and Val, their electrical expert, surpasses anything I have ever experienced from The level of attention and service that I received from Matt Carroll and Val, their electrical expert, surpasses anything I have ever experienced from any dealer. They went out of their way to accommodate me and to really try to figure out the issues I was having with my car. Well worth the 1.5 hour drive to get to Broadway Ford. I would encourage everyone in need of car service to consider Broadway Ford. More

Great customer service Treated me with respect and was very nice. Everyone knew what they were talking about. Didn't pressure me into a price I wasn't comfortable with. Treated me with respect and was very nice. Everyone knew what they were talking about. Didn't pressure me into a price I wasn't comfortable with. More

A very satisfying experience Purchasing my new F-150 from Tyler Potter was a great experience, as Tyler is knowlegeable, professional, friendly, and attentive. The vehicle I wen Purchasing my new F-150 from Tyler Potter was a great experience, as Tyler is knowlegeable, professional, friendly, and attentive. The vehicle I went in to purchase turned out not to be the best choice for my need. By listening closely (and patiently) to what I said, Tyler steered my to what he knew would make me happy in the long run. He urged my to drive what I thought I wanted as well as what he recommended. After driving both trucks,, it was obvious that I needed the one Tyler recommended. The F-150 I am now enjoying was thousands of dollars less than the heavier truck I asked for when I first entered the dealership. Thanks, Tyler, for a job well-done and a customer well-served. More

Best Vehicle Purchase Ever Shane Richins went beyond the call of duty (compared to other dealerships that I checked with); he found the exact vehicle with specific requirements; Shane Richins went beyond the call of duty (compared to other dealerships that I checked with); he found the exact vehicle with specific requirements; didn't try to sell me something on the lot nor try to move me into more than I wanted. Purchase price was excellent - best offer by far - sales experience was very quick, professional, friendly and helpful. Post purchase Shane has been very helpful as well. More