Lithia Ford Idaho Falls

Very willing to help. It was 5:00 p.m. and my window regulator broke and it had started to rain. Tim Freund and Robert Wadsworth were very helpful and we're willing to get It was 5:00 p.m. and my window regulator broke and it had started to rain. Tim Freund and Robert Wadsworth were very helpful and we're willing to get my window up so I could get home with out getting soaked. The parts were ordered and before noon the next day my window was fixed! Thanks guys for the great service. More

New truck and a new car! Robert Locke and Jason Andrews... BIG shout-out to them for friendliness, service, knowledge, and patience! Drove probably 10 different vehicles befo Robert Locke and Jason Andrews... BIG shout-out to them for friendliness, service, knowledge, and patience! Drove probably 10 different vehicles before finally deciding on what we wanted... they stayed top-notch the entire time. The vehicles' features and options were clearly explained and demonstrated...and we never felt pressured to buy a particular vehicle, or really pressured at all to make a decision. A big thanks also to Randy Cate, Marlow, Shane, Tim, Tyler, Steve and Mont for 2 new Ford vehicles in our family! More

First Rate Service Traveling with an RV and Ford C-Max Tow Vehicle. Wound up in W Yellowstone with a broken sub-frame on the C-Max due to an improperly installed towbar Traveling with an RV and Ford C-Max Tow Vehicle. Wound up in W Yellowstone with a broken sub-frame on the C-Max due to an improperly installed towbar receiver. (not installed by Ford). Called Broadway Ford and was connected with Robert Wadsworth, the Body Shop Manager. They were able to inspect the car as soon as I could get there the next day. Ordered the parts. Called promptly when the parts arrived, and were able to take it in for repairs the next day. Robert even gave me a ride to and from RV park while the car was being repaired and Nicole gave us an excellent recommendation for a veterinarian to take our dog to. Excellent service all the way around. Very courteous and professional. The kind of service that seems harder and harder to find nowadays. I live in Omaha, NE so can't say that I'll return to Broadway Ford for all my service needs but if I'm anywhere even remotely in the area you can bet I will. Lee Roach Omaha, NE More

New Truck Purchase Great service from my Sales Rep Jason Andrews! He took time to show me all the features of the truck and introduced me to the parts and service teams Great service from my Sales Rep Jason Andrews! He took time to show me all the features of the truck and introduced me to the parts and service teams. Kevin McCabe was my first point of contact. He followed through on every commitment and provided excellent service. Paul Kotter was the gentleman I signed all the documents with and he was fast and very pleasant. Great overall experience. Thanks to the Broadway Ford team! More

Went above and beyond Had a potentially crippling financial issue come up and they went above and beyond to help me get out of it I can't say thanks enough Had a potentially crippling financial issue come up and they went above and beyond to help me get out of it I can't say thanks enough More

Bought used car Excellent experience. Salesman Mac and Marlow were the BEST. Tim in finance was great. Love my new 2012 Ford Escape. Everyone was friendly. Mac Excellent experience. Salesman Mac and Marlow were the BEST. Tim in finance was great. Love my new 2012 Ford Escape. Everyone was friendly. Mac was very helpful and I appreciated his honesty. Marlow was very knowledgeable and made me feel at ease. Will definitely buy here again, but not for a while because I LOVE my new car!!! Thanks guys... More

Purchased a Used Excursion We had an excellent experience purchasing a 2003 Excursion with Ray Corona as our salesman. We got an excellent offer on our trade in and the purchase We had an excellent experience purchasing a 2003 Excursion with Ray Corona as our salesman. We got an excellent offer on our trade in and the purchase price was beyond compare. I would highly recommend this dealership! More

Great experience Great service from Ray and everyone at Broadway Ford. I spent a lot of time looking for this truck and Ford was not my first choice. We went for a tes Great service from Ray and everyone at Broadway Ford. I spent a lot of time looking for this truck and Ford was not my first choice. We went for a test drive with Robert Locke on Saturday and my wife left her purse in the truck. We spent all day Sunday looking for it and they found it and had it back for us on Monday morning, having kept it locked up all weekend. All the test drives after that at other dealers we compared to the F-150. When we finally went back, Robert was with another customer but Ray Corona got us into exactly what we were looking for and went above and beyond to help us with everything. I would definitely recommend Ford and Broadway Ford. Very happy with service and the truck! More

Great Place to Deal With I've always been taken care of quickly and efficiently. Sales and service staff are friendly and know what they're talking about. I'd recommend Bro I've always been taken care of quickly and efficiently. Sales and service staff are friendly and know what they're talking about. I'd recommend Broadway Ford to anyone in the market for a new or used car. More

A great car buying experience These guys went above and beyond to get me into the car I wanted at a price I could afford. I couldn't be happier, and will definitely return for my n These guys went above and beyond to get me into the car I wanted at a price I could afford. I couldn't be happier, and will definitely return for my next vehicle purchase. More