Lithia Ford Idaho Falls

Needed new truck, but still owed on old one We had been having major problems with our 2005 F-350. The last repair shop said that we needed a new engine due to a cracked head and other problems We had been having major problems with our 2005 F-350. The last repair shop said that we needed a new engine due to a cracked head and other problems. We could not afford that, so we thought about looking for a new truck. We found two possibilities at Broadway Ford. Tyler Potter helped us with the new trucks. We test drove one and loved it, but knew we would have problems with the old truck because it was in bad shape, but we still owed on it. Tyler patiently worked with us for several hours. We also appreciate the help from Steve Jensen and Tim Leverton. They worked and worked to get the loan approved for us. We appreciate their very hard work. If you ever need a vehicle, look no further than Broadway Ford. They are the best! More

great survice, friendly and curtious The service department at Broadway Ford work with me in every way to make there service of my car as convenient as possible, I really appreciated the The service department at Broadway Ford work with me in every way to make there service of my car as convenient as possible, I really appreciated the shuttle service. More

On vacation. With F350 exhaust problem fixed and out in 1 1/ On vacation with F350 and exhaust problem. Fixed and out in 1 1/2 hrs. That included entire wait and diagnosis and repair ! And had a suggestion for l On vacation with F350 and exhaust problem. Fixed and out in 1 1/2 hrs. That included entire wait and diagnosis and repair ! And had a suggestion for lunch while we were waiting from quick lube manager ! Nice experience!! More

Awesome I love the new building and the new drive I'm not out in the weather anymore. The service department is awesome sauce. I will come here for a long tim I love the new building and the new drive I'm not out in the weather anymore. The service department is awesome sauce. I will come here for a long time More

Quick and easy We came in needing a vehicle quickly. We trust ford so we decided to come here to check out what they had available. We had a certain amount a month w We came in needing a vehicle quickly. We trust ford so we decided to come here to check out what they had available. We had a certain amount a month we could pay and the dealer worked hard to get us that rate. Very open about the options and didn't put a whole lot of pressure on. Jason was fun and patient and took time to stay late and come in on off time to help us with getting our vehicle. It was a first time thing for us and we are hoping it goes well. Friendly smiling faces. No pressure and willingness to answer questions was a huge plus at this dealership. More

Ford Taurus Waranty Repair Quick Lane found an issue with our car during an oil change and equipment check. It was so easy to follow up with Broadway Ford for repair. Just a f Quick Lane found an issue with our car during an oil change and equipment check. It was so easy to follow up with Broadway Ford for repair. Just a few steps to another part of the building and a check up was scheduled with a tech. The issue was confirmed and a time was set up for repair. Blake explained the terms of our warranty and what repairs were required. He asked if I had any additional questions. When I picked up the car he brought it to me and thanked me for my business. More

Got a great truck! The people were all very pleasant to work with. Knowledgeable. Helpful. The only downside was it took 5 hours to get the deal done. But we did take The people were all very pleasant to work with. Knowledgeable. Helpful. The only downside was it took 5 hours to get the deal done. But we did take home a very nice truck. More

Kind, patient and professional........very refreshing! Thanks Paul! I called with two vehicles needing repairs in which you put me in the quickest line. Our agency made changes to the repair orders sever Thanks Paul! I called with two vehicles needing repairs in which you put me in the quickest line. Our agency made changes to the repair orders several times, and you displays enormous amount of patience! Your customer service is very refreshing! More

These guys are the best! Our Salesmen---Robert Locke and Jason Andrews are wonderful. They both went above the expectations of my husband and I. We purchased a 2016 Escape.. T Our Salesmen---Robert Locke and Jason Andrews are wonderful. They both went above the expectations of my husband and I. We purchased a 2016 Escape.. Totally in love with it. This is the 4th auto we purchased from Broadway Ford and have been impressed with them each and every time.. More

Awesome! Visited the new store with service questions on our both our vehicles and our experience was second to none with the service given to us by Blake. He Visited the new store with service questions on our both our vehicles and our experience was second to none with the service given to us by Blake. He went above and beyond to make sure all our questions and concerns were addressed. I would highly recommend this store and it's staff for all your service needs!! More