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Lithia Ford Idaho Falls
Idaho Falls, ID
637 Reviews
Trying to find the right dealership for all your automotive needs in the Blackfoot, ID area can be difficult. How do you compare? How does a dealer stand out? We believe that focusing on our customers is the way that we will stand out to everyone who walks through our doors. Whether you are here to buy a new Ford or a used vehicle, we have got you covered with outstanding inventories and a friendly and knowledgeable sales team. We even have some featured vehicles that might interest those bargain shoppers who are looking for the best value. Lithia Ford Idaho Falls, located at 980 West Broadway in Idaho Falls, ID, is not just about selling you a vehicle. We want to develop a long-lasting relationship with all our Rexburg, ID customers. We want to do that by offering you every service you could possibly want at a car dealership and we aim to do it very well.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 637 reviews
May 17, 2016
Good experience We showed up at 10 am to look at a used suv, and Warren showed us all the options in our price range, we drove the one we liked, made a deal, discusse We showed up at 10 am to look at a used suv, and Warren showed us all the options in our price range, we drove the one we liked, made a deal, discussed all financing options they had. Adam got our paper work all done and explained everything very clearly, thanks Adam. They got it all washed up and we were on the road by 3pm, wow Thanks Warren. More
by Chris
Employees Worked With
Warren Drewes, Adam Crockett
May 17, 2016
I'm from Southern Utah and was looking for a SVT I am from Southern Utah and wanted to find a particular truck. After hearing about the way people were treated in decided to call . I spoke with Micha I am from Southern Utah and wanted to find a particular truck. After hearing about the way people were treated in decided to call . I spoke with Michael Lobdell who was very helpful and knowledgeable about what I was looking for. I can't believe that I was treated so well over the phone and Michael persuaded me to come and not only see but feel the difference of the dealership. I was not disappointed and would hily recommend Broadway Ford and Michael Lobdell. More
by Philly Cgeese
Employees Worked With
Mike Lobdell
May 02, 2016
Fantastic! Both Randy Cate and Warren Drewes are great to work with and helpful. They both answered questions and really helped me make the best decision for me. Both Randy Cate and Warren Drewes are great to work with and helpful. They both answered questions and really helped me make the best decision for me. I also really appreciate the respect they gave me as a female, which can sometimes be intimidating in a dealership. They made me feel comfortable and that what I had to say mattered. Thank you! More
by Shelly
Employees Worked With
Randy Cate, Warren Drewes
April 18, 2016
Driving a Ford again Recently purchased a 2015 Ford CMax after going years not having any interest in owning a Ford. The main reason for this change is my salesman Tyler P Recently purchased a 2015 Ford CMax after going years not having any interest in owning a Ford. The main reason for this change is my salesman Tyler Potter. He is very professional, knowledgeable and made me feel that Broadway Ford in Idaho Falls truly cares about having me as a happy customer. The CMax drives and rides excellent for a small car with nice comfortable roomy interior and the fuel mileage is great to. The most important part though is the happy wife. Thanks Tyler More
by Elway50
Employees Worked With
Tyler Potter
April 10, 2016
Superior Customer Service!! I recently had a problem with the front end of my truck and unusual wear on my tires. The folks at Broadway Ford recognized the problem and didn't sto I recently had a problem with the front end of my truck and unusual wear on my tires. The folks at Broadway Ford recognized the problem and didn't stop looking until they found the cause. That was refreshing as most of the service departments at the dealerships I have been to would not spend the time to find the problem. I was told to just keep driving and let them know if the problem continues. Once the malfunctioning parts were found Jason Eggertsen ordered the parts. When he called back I told him that I was out of town for a couple of weeks and we scheduled a service appointment the day after I would return. I arrived that morning and told Jason that I had been called into work and I needed to leave at a certain time to make it back home to get ready for work. Jason told me he would do everything he could do. To my surprise the truck was done in a short amount of time and I was ready to get on the road. I had prepared myself for a long, boring waiting at the dealership as I live and hour and a half away. Not only did Jason get me out of there quickly but the problem has been resolved. Thank you so much Jason and the whole service crew down there. As always you truly understand what customer service is all about! More
by WyoMuley
Employees Worked With
Jason Eggertsen
April 10, 2016
Very Friendly and professional The guys at Broadway Ford were very Friendly and professional. This was one of many purchases from this dealership. Because of the way I've been treat The guys at Broadway Ford were very Friendly and professional. This was one of many purchases from this dealership. Because of the way I've been treated in the past and the way I continue to be treated. I would happily recommend Broadway Ford to all my friends and family. More
by Ryan Hart
Employees Worked With
Tyler Potter, Mike Lobdell, Adam Crockett
April 10, 2016
Better than expected! I went in out of shear curiosity to see if I could get into a truck from my 2015 Dart. Rich, my salesman, got my info and offered a decent deal on a 2 I went in out of shear curiosity to see if I could get into a truck from my 2015 Dart. Rich, my salesman, got my info and offered a decent deal on a 2015 new F-150 XL. I balked at the offer. It was a nice truck, but lacked a lot of features that I wanted in a truck. A few days later they had an even better offer on a 2016 F-150 XLT Sport. It was too good to pass up. They also did my bed lining and couldn't be happier with the result. In the end, I walked out with a fantastic EcoBoost truck with a price I could afford. Paul, in finance, was easy to work with. He explained the contract and was non-pushy with the add ons. More
by Markhunsaker
Employees Worked With
Rich, Paul Kotter, Sal Alvarado
April 04, 2016
Excellent Incredible people! Bent over backwards to get me into the truck I wanted. Can't thank the awesome team at Broadway ford enough. You guys rock! Incredible people! Bent over backwards to get me into the truck I wanted. Can't thank the awesome team at Broadway ford enough. You guys rock! More
by Truckman
Employees Worked With
Ann-Michelle Jones, Ken Top, Mont Crnkovich, Tyler Potter, Sal Alvarado, Ebony Lewis, Mike Lobdell, Adam Crockett
April 01, 2016
Best car buying experience yet!! I have been looking for a New F150 for the past few months. I have been to all the local dealers with in a 60 mile radius and haven't been able to fin I have been looking for a New F150 for the past few months. I have been to all the local dealers with in a 60 mile radius and haven't been able to find what I was looking for, neither the price or the truck was ever right in line till I wandered into Broadway Ford and was greeted by Dustin Mahaffey. He was very professional and patient in finding the right vehicle for the right price that worked for us. There was plenty of inventory to choose from and the sales Managers even came and introduced them selves to us as well which was a first. Thanks also to Mike Lobdell and Sal Alvarado for being so helpful. It was nice for a change to see a Dealership work as a team and everybody be on the same page. Thanks again Broadway Ford we will be back to purchase more vehicles in the future!!! More
by utefan777
Employees Worked With
Dustin Mahaffey, Sal Alvarado, Mike Lobdell
March 28, 2016
2016 Ford Diesel Truck Purchase Everyone was kind and helpful and did almost anything we asked to earn our business. When we asked questions, Sal and Tyler answered them or found th Everyone was kind and helpful and did almost anything we asked to earn our business. When we asked questions, Sal and Tyler answered them or found the answers. When issues were identified they were quickly resolved, right down to finding the color we wanted. More
by Ken
Employees Worked With
Tyler Potter, Sal Alvarado
