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Lithia Ford Idaho Falls
Idaho Falls, ID
637 Reviews
Trying to find the right dealership for all your automotive needs in the Blackfoot, ID area can be difficult. How do you compare? How does a dealer stand out? We believe that focusing on our customers is the way that we will stand out to everyone who walks through our doors. Whether you are here to buy a new Ford or a used vehicle, we have got you covered with outstanding inventories and a friendly and knowledgeable sales team. We even have some featured vehicles that might interest those bargain shoppers who are looking for the best value. Lithia Ford Idaho Falls, located at 980 West Broadway in Idaho Falls, ID, is not just about selling you a vehicle. We want to develop a long-lasting relationship with all our Rexburg, ID customers. We want to do that by offering you every service you could possibly want at a car dealership and we aim to do it very well.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 637 reviews
August 02, 2016
Over charging alternator From the moment I went into Broadway Ford service department , Blake Chapman has been very kind , compassionate , and has kept me up dated on the rep From the moment I went into Broadway Ford service department , Blake Chapman has been very kind , compassionate , and has kept me up dated on the repair of my pickup . Thank you Mr. Chapman for making this process a little less scary. More
by Lynnda Tarpley
Employees Worked With
Blake Chapman
August 02, 2016
Great Sales Lady!!!! My Wife Karla and I was looking around for a new or used pickup!!! We was driving by the dealer when we spotted our Black F-150. So We turned in and My Wife Karla and I was looking around for a new or used pickup!!! We was driving by the dealer when we spotted our Black F-150. So We turned in and met Ebony Lewis. Told what we wanted and she handed us the keys. Had it for awhile. Fell in Love with the pickup. Took back and drove 2 more new pickups. But they was not the right fit!!!! Ebony Lewis stayed with us the whole way through. Answered every question and took Excellent Care of us!!! Now there is A Big Black Beauty Parked In Our Driveway!!! The New 3.5 Liter Motor is Awesome!!!!! And Tough Looking Truck!!!!!You Looking For Used or New Definitely You Have Too Go Talk Too Ebony Lewis!!!! 5-Stars!!! Thank You Ebony and Broadway Ford!!!! More
by Robb & Karla La Pier Jr
Employees Worked With
Ebony Lewis, Marlow Rhodes
July 26, 2016
We were very satisfied! We were treated very well. The salesman, Polo Raya, was courteous and knowledgeable of the mechanism of the vehicle. We are happy, so far, with our We were treated very well. The salesman, Polo Raya, was courteous and knowledgeable of the mechanism of the vehicle. We are happy, so far, with our purchase of a 2013 Ford Escape. More
by Vicki Lindroth
Employees Worked With
Polo Raya
June 30, 2016
Looking for a used SUV Our salesman was very knowledgeable about all of the SUVs that we looked at. He answered all of our questions and was very friendly. He knows his stuf Our salesman was very knowledgeable about all of the SUVs that we looked at. He answered all of our questions and was very friendly. He knows his stuff. He was funny and very personable. Although we need to wait to purchase a vehicle, we will definitely go back to Broadway Ford to talk to Josh. More
by MomOfJustBoys
Employees Worked With
Josh Beard
June 26, 2016
Wonderful Experience First time buying at Broadway Ford, skeptical because of prior negative experiences. Matt was knowledgeable, helpful, professional, and enjoyable to First time buying at Broadway Ford, skeptical because of prior negative experiences. Matt was knowledgeable, helpful, professional, and enjoyable to work with! Happy with our unplanned purchase! More
by Nicole Long
Employees Worked With
Matt Carroll, Paul Kotter
June 15, 2016
Great Experience, As Always I recently purchased my fourth vehicle from Warren at Broadway Ford. Warren and the Broadway Ford team have a high level of professionalism and alway I recently purchased my fourth vehicle from Warren at Broadway Ford. Warren and the Broadway Ford team have a high level of professionalism and always treats me as a member of the family. I always know that when I'm in the market for a new vehicle, my friends at Broadway Ford will take good care of me and my wallet! Thanks again! See you in 3 years! More
by Kerry
Employees Worked With
Warren Drewes
June 02, 2016
Great experience We were shopping for a vehicle and stopped in and visited with Dustin. He was very knowledgable about the products you sell and knew the features insi We were shopping for a vehicle and stopped in and visited with Dustin. He was very knowledgable about the products you sell and knew the features inside and out. We will be back for sure!! More
by Jacson
Employees Worked With
Dustin Mahaffey
May 31, 2016
Great service. Josh Beard was a great sales rep. He was personable and helpful. We are going to recommend buying from Broadway Ford again. Everyone we talked to show Josh Beard was a great sales rep. He was personable and helpful. We are going to recommend buying from Broadway Ford again. Everyone we talked to showed a genuine care for the customers More
by jfulks
Employees Worked With
Josh, Beard
May 21, 2016
Completely satisfied with everything Our sales woman Ebony took great care of us and never fealt pressured to buy. When your experience was better than what you expected it makes everythi Our sales woman Ebony took great care of us and never fealt pressured to buy. When your experience was better than what you expected it makes everything easier . Thank you Broadway Ford and the staff for my wife's new Escape . More
by Rogers
Employees Worked With
Sal Alvarado, Ebony Lewis
May 18, 2016
A new car small problem handled quickly and excellently I had just bought a new Ford Explorer in Utah and was headed north when I noticed that an exterior rubber gasket at the base of the passenger window g I had just bought a new Ford Explorer in Utah and was headed north when I noticed that an exterior rubber gasket at the base of the passenger window got sucked down into the door apparently when the window had been lowered. It was raining too, so I panicked. I called the nearest dealer, Broadway in Idaho Falls, and was lucky enough to be routed to Robert Wadsworth in the body shop. He handled the warranty through texted photos that I sent to his phone, and he had the replacement part the next day.. When I tried to arrange an appointment to have the new piece installed, Robert said, "You just show up and we'll take care of you" I think it took his shop all of 15 minutes to replace the piece and the work was perfect. My only regret: that I did not buy the car from Broadway. That is one impressive, modern facility. You could safely eat breakfast off the pristine floor of the huge service facility. Also, the service manger, Randy Cate, was very helpful answering questions I had about my new car. Thank you, Randy and many, many thanks to Robert. More
by Explorer
Employees Worked With
Robert Wadsworth, Randy Cate
