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Lithia Ford Lincoln of Fresno - Service Center

Fresno, CA

2.6
104 Reviews

104 Reviews of Lithia Ford Lincoln of Fresno - Service Center

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July 31, 2020

Fleet Manager was very helpful during these trying times & staffing patterns seriously low... I had serious engine light warning & Fleet Manager did not turn my need away!!!! I will continue with Ford ser More

by Marjharp
Recommend Dealer
Yes
Employees Worked With
Keith Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2020 -

Lithia Ford Fresno responded

Thank you for sharing your experience! We will be sure to thank the Fleet Manager for providing you with exceptional service. We look forward to working with you again!

July 22, 2020

Bring back the donuts in the waiting area. Everyone looked like they were wanting coffee and something to eat at 7:30 in the morning. More

by dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rodriguez
Jul 23, 2020 -

Lithia Ford Fresno responded

Dave, we appreciate your feedback and will be sure to pass this along to our team.

July 20, 2020

Back to back oil changes on the Subaru and Ford F-150. The works oil change is a great value, and the service was same day. More

by Page.keven@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Oscar
Jul 20, 2020 -

Lithia Ford Fresno responded

Thank you for taking the time to share your great experience with Oscar! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

July 10, 2020

Very Professional and courteous. Very satisfied customer. Service dept. did oil filter and lube on my car. Service department did all other specifications that was needed on my car at this time. More

by Med Manager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Taylor
Jul 12, 2020 -

Lithia Ford Fresno responded

Med, thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service and help you out with all your car needs. Thank you!

July 08, 2020

Dan was professional, honest and upfront. He went over when the car should go in the shop, what to expect from my insurance and when it would be ready. He not only got my parts there prior to the approval More

by pismolady1955
Recommend Dealer
Yes
Employees Worked With
Dan Ortenzio
Jul 09, 2020 -

Lithia Ford Fresno responded

Hi, thanks so much for the positive review, and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Dan went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

July 02, 2020

I have been going to Lithia for my cars since Lithia took over the Lincoln Dealership. Wayne Bridges has been my go to person for my Lincolns for almost 20 years. I also have had excellent service with Gary More

by Patricia Barnes
Recommend Dealer
Yes
Employees Worked With
Hamsa,service, Sinatra, sales, Wayne Bridges
Jul 03, 2020 -

Lithia Ford Fresno responded

Thank you so much for taking a moment of your day to share your feedback for Gary and our team. We are super happy to know of your loyalty and repeat business. It's been a pleasure to assist you and we look forward to the next time we can see you, Patricia.

June 29, 2020

Courteous service I was unaware of the new requirement of having an appointment because of the corona virus. He would try to get me in as soon as possible. It was les More

by robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ortenzio
Jun 30, 2020 -

Lithia Ford Fresno responded

Thank you for the positive feedback! We are delighted to know that you had a good service experience with us and with the help of Robert. We will make sure to share your kind words with him. We value your business!

June 28, 2020

helpful but problematic Hal was very helpful but getting the parts to fix my truck was problematic and the parts to fix my inertia lock on the passenger seat belt was unattai More

by johnnymac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hal Borunda
Jun 29, 2020 -

Lithia Ford Fresno responded

Thank you for your feedback, Johnny. We're sure Hal will appreciate your comments about his help with your truck. If there is anything else we can do to assist, please do not hesitate to reach out. We are here for you!

June 27, 2020

Good Service They got me in for service when they said they would and got me out in a timely manner. I was very satisfied and would recommend the Fresno dealership More

by Barry B.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin, Juan Urena
Jun 28, 2020 -

Lithia Ford Fresno responded

Barry, we certainly pride ourselves on timely service and we're thrilled your experience was reflective of that. We hope you'll consider us again should you or your vehicle need future assistance.

June 25, 2020

Took my Ford Expedition to Lithia Ford twice for service, on the same issue, Check Engine Light on. The second service cost me over $1000 and they didn't fix the problem as the Check Engine Light came on for More

by btslaughter6
Recommend Dealer
No
Employees Worked With
Jason Rodrigues