Lithia Ford Lincoln of Fresno - Service Center
Fresno, CA
104 Reviews of Lithia Ford Lincoln of Fresno - Service Center
Fleet Manager was very helpful during these trying times & staffing patterns seriously low... I had serious engine light warning & Fleet Manager did not turn my need away!!!! I will continue with Ford ser & staffing patterns seriously low... I had serious engine light warning & Fleet Manager did not turn my need away!!!! I will continue with Ford service as needed!! More
Very Professional and courteous. Very satisfied customer. Service dept. did oil filter and lube on my car. Service department did all other specifications that was needed on my car at this time. Service dept. did oil filter and lube on my car. Service department did all other specifications that was needed on my car at this time. More
Dan was professional, honest and upfront. He went over when the car should go in the shop, what to expect from my insurance and when it would be ready. He not only got my parts there prior to the approval when the car should go in the shop, what to expect from my insurance and when it would be ready. He not only got my parts there prior to the approval but handled everything with my insurance. What impressed me just as much he kept in contact with me through texts while he was doing physical therapy!!! These days it’s hard enough to get someone to answer a call or return one. 👍🏼👍🏼 More
I have been going to Lithia for my cars since Lithia took over the Lincoln Dealership. Wayne Bridges has been my go to person for my Lincolns for almost 20 years. I also have had excellent service with Gary over the Lincoln Dealership. Wayne Bridges has been my go to person for my Lincolns for almost 20 years. I also have had excellent service with Gary managing the Lincoln service at Lithia and would not consider going anywhere else. More
Courteous service I was unaware of the new requirement of having an appointment because of the corona virus. He would try to get me in as soon as possible. It was les I was unaware of the new requirement of having an appointment because of the corona virus. He would try to get me in as soon as possible. It was less that 2 hours and he notified me that my truck was ready. I had assumed that it be late in the afternoon. I was grateful for his efforts. More
helpful but problematic Hal was very helpful but getting the parts to fix my truck was problematic and the parts to fix my inertia lock on the passenger seat belt was unattai Hal was very helpful but getting the parts to fix my truck was problematic and the parts to fix my inertia lock on the passenger seat belt was unattainable because it was called obsolete. A vehicle 14 years old should have at least safety equipment available. The other parts tool up to 8 days to receive and the tech went on vacation and at the time he was the only diesel tech working due to corona 19. I had to rent a car as I am 65 miles away and had to extend the rental twice but I am satisfied with the service and don't want to give the impression I am blaming the service guys I was just explaining what Happened Thanks to all the persons I had contact with. More
Good Service They got me in for service when they said they would and got me out in a timely manner. I was very satisfied and would recommend the Fresno dealership They got me in for service when they said they would and got me out in a timely manner. I was very satisfied and would recommend the Fresno dealership. More
Took my Ford Expedition to Lithia Ford twice for service, on the same issue, Check Engine Light on. The second service cost me over $1000 and they didn't fix the problem as the Check Engine Light came on for on the same issue, Check Engine Light on. The second service cost me over $1000 and they didn't fix the problem as the Check Engine Light came on for a 3ed time a month later. Instead they zip-tied a sensor on, left broken pieces in place and incompetently lowered my fuel tank. When my vehicle was returned to me after the service was completed thev2nd time, the Chexk Engine Light was still on!!! DO NOT take your car to Lithia Ford for service! More