Lithia Chrysler Jeep of Reno - Service Center

Very professional and helpful in explaining issues with the vehicle and proposed fixes. Did their utmost to ensure my concerns were addressed despite the fact the vehicle had to be returned for additional the vehicle and proposed fixes. Did their utmost to ensure my concerns were addressed despite the fact the vehicle had to be returned for additional services which were not present at the initial visit. More

Great service. I really enjoyed the communication and follow up. One of the reasons I would consider a new Jeep is the service support. I really enjoyed the communication and follow up. One of the reasons I would consider a new Jeep is the service support. More

The service is amazing and Robert Pearce went above and beyond expectations to work with me because of the expensive work that my Jeep needed. His expertise in the service department is absolutely outstan beyond expectations to work with me because of the expensive work that my Jeep needed. His expertise in the service department is absolutely outstanding. More

I was very pleased with my experience at Jeep on Thursday! Fernando was so nice and very professional and I appreciated that. He brought a dirty filter to me and asked if I'd like to replace it. Thursday! Fernando was so nice and very professional and I appreciated that. He brought a dirty filter to me and asked if I'd like to replace it. He alwo brought my rear windshield wiper to show that it was failing. I knew about the windshield wipers and asked him to replace all three for me. He gave me pricing on each purchase and I couldn't ask for more! I've always taken my car to Jeep for service and have always been very pleased. More

Always a pleasure coming in for service. Everyone is always cheerful and helpful. My service advisor Jared Phearson is top notch. Always helpful, answers all questions and always makes sure Everyone is always cheerful and helpful. My service advisor Jared Phearson is top notch. Always helpful, answers all questions and always makes sure I am totally satisfied with my service. From the sales staff to service is why I keep coming back. This is my second car and service is just as good now as is was from day one back in 2006 when I purchased my first car. Thank you all so very much! More

The waiting are for the service department is always clean and comfortable. Fernando, the service advisor assigned to me, is always fantastic. He is very knowledgeable, friendly and helpful. He always g clean and comfortable. Fernando, the service advisor assigned to me, is always fantastic. He is very knowledgeable, friendly and helpful. He always goes out of his way to make sure I have a great experience. Thank you! More

They were just so helpful and amazing and so understanding with everything. They really did an amazing job! understanding with everything. They really did an amazing job! More

Ben Chapmen is great to work with very efficient,professional,and friendly.Had our Jeep back in a timely manner efficient,professional,and friendly.Had our Jeep back in a timely manner More

Fernando was efficient and friendly. He gave an accurate expectation of my visit. He checked on me in the lobby area. He gave an accurate expectation of my visit. He checked on me in the lobby area. More

We have experienced a Great sales and great costumer service! Automated appointment scheduling was very disappointing. service! Automated appointment scheduling was very disappointing. More