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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,337 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,337 reviews

May 11, 2024

Always do a great job and finish faster than expected. Highly recommend Lithia Jeep. A++ More

by Srupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about Lithia Chrysler Jeep of Reno. Your recommendation is highly valued. Thank you for choosing us.

May 11, 2024

Appreciate the service department and parts department immensely. They sincerely care about the customer and their needs. More

by dave.kim77
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Packard
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May 11, 2024 -

Lithia Chrysler Jeep of Reno responded

We're pleased to see that our service and parts departments at Lithia Chrysler Jeep of Reno met your needs. We strive to prioritize our customers always. Thank you for the positive rating.

May 10, 2024

Always appreciate the good service we receive from Charley, and so does our Grand Cherokee! More

by pattybender63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Lithia Chrysler Jeep of Reno responded

We're glad your Grand Cherokee and you enjoy the service that our team provides at Lithia Chrysler Jeep of Reno. Your ongoing satisfaction matters to us, thank you for sharing your experience with us.

May 10, 2024

Roman Gomez and Tim were the most helpful guys I’ve ever dealt with. Amazing people, above and beyond, best of all quick, easy, painless. In and out, I highly recommend Jeep Lithia Reno More

by carrillosergio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Gomez and Tim
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May 10, 2024 -

Lithia Chrysler Jeep of Reno responded

We thank you for your feedback about our team's quick and efficient service at Lithia Chrysler Jeep of Reno. We're glad they could provide a smooth experience that met your expectations. Your recommendation is highly appreciated.

May 10, 2024

Special call out to Ben Owings and Team for helping me in a pinch. I was broke down trying to get home to Utah and even though I was in a RAM Truck, not even a product that they sell, he went above and beyon More

by rgchristeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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May 10, 2024 -

Lithia Chrysler Jeep of Reno responded

We're glad our team at Lithia Chrysler Jeep of Reno was helpful in your tricky situation. Your kind comments about how we handled the RAM Truck issue are much appreciated. We pride ourselves on going above and beyond. Safe travels!

May 10, 2024

Ok. Need better parking. Princes are too high,even for service and for all parts More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Sebastian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

May 09, 2024

The dealership did a great job were very quick while I waited and we’re very courteous More

by SPOULTON50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Lithia Chrysler Jeep of Reno responded

Your kind words are appreciated. Lithia Chrysler Jeep of Reno strives for quick and courteous service. Thank you for the 5-star review.

May 09, 2024

Ben was great! He got us in quickly and had a great attitude. The mechanic was able to diagnose the issue and remedy in only 2 hours. I am super happy and highly More

by sprior0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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May 09, 2024 -

Lithia Chrysler Jeep of Reno responded

We're pleased to hear about your positive experience with our team at Lithia Chrysler Jeep of Reno. It's always good to know when customers appreciate timely repairs matched with a great attitude. We look forward to serving any future needs you may have for repair service.

May 09, 2024

Very nice and helpful. The service center is very clean. It is a joy coming to the area More

by sfoster5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Lithia Chrysler Jeep of Reno responded

We're pleased you enjoy the upkeep of our service center at Lithia Chrysler Jeep of Reno and found our team helpful. We appreciate your feedback.

May 09, 2024

Professional, got us in quickly, nice facilities. Honest and we like coming there. We wouldn't otherwise. More

by pattitucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared
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May 10, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your trust in Lithia Chrysler Jeep of Reno. Recognizing our honesty and quick services means a lot to us. We're grateful for your loyalty and continuous support.

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