Lithia Chrysler Jeep of Reno

No pressure, friendly car buying experience I walked next door to Lithia Chrysler Jeep after a less than satisfying experience at Dolan Lexus. Spike, the salesman who assisted us, was courteous I walked next door to Lithia Chrysler Jeep after a less than satisfying experience at Dolan Lexus. Spike, the salesman who assisted us, was courteous and patient as he worked with us on the car buying process. He didn't say too much or too little, and he answered my questions explicitly. He also followed up on a few details in the days after the purchase. Overall, I am very pleased with my purchase and my experience at this dealership. I will go back to Lithia Chrylser Jeep the next time I am in the market for another vehicle! More

Thank you for the great service! I came in for a check engine light and an oil change....I worked with both Tony and Mike who did a great job on everything...very pleased...thank you- I came in for a check engine light and an oil change....I worked with both Tony and Mike who did a great job on everything...very pleased...thank you-TC More

10000 mile oil change and checkup Excellent service but wish you would provide loaner cars so I did not have to sit waiting for car or have someone pick me up while car is being servic Excellent service but wish you would provide loaner cars so I did not have to sit waiting for car or have someone pick me up while car is being serviced and wash inside and outside with each service. ( I previously owned a Lexus 330 and got spoiled). More

Routine maintenance Consistent and reliable service, excellent customer service. Oil change, tires rotated, checked warning light. Shuttle service prompt and courteous. Consistent and reliable service, excellent customer service. Oil change, tires rotated, checked warning light. Shuttle service prompt and courteous. Plan to use them for all service. More

2014 Jeep Patriot Latitude I test drove vehicles at multiple dealerships in the Reno area and found Lithia Jeep to be the friendliest in terms of test-drives and sales. I drove I test drove vehicles at multiple dealerships in the Reno area and found Lithia Jeep to be the friendliest in terms of test-drives and sales. I drove a couple different Jeeps and visited the dealership twice before I returned on a third visit to purchase a new vehicle. I did not feel any pressure and found the associates I worked with to be kind, down to earth people. I owned a Jeep Cherokee Sport for 14 years and was glad to find a similar styled vehicle in the 2014 Jeep Patriot Latitude. If you want a stress-free car buying experience, ask for Dirk, he is a great guy! More

Easiest Car Purchase to date Thanks for making the process of buying my new Jeep so easy! Robert and crew were outstanding - we have purchased many cars, but this was by far the Thanks for making the process of buying my new Jeep so easy! Robert and crew were outstanding - we have purchased many cars, but this was by far the best experience I have had! More

Charlie is back :-) I am so glad Charlie is back. :-) He is a great person to have working for you. Thank you for the shuttle service. First time I have ever used it. I am so glad Charlie is back. :-) He is a great person to have working for you. Thank you for the shuttle service. First time I have ever used it. More

Good Bundt Cake Robert made it very easy to get into what I wanted. It didn't hurt that you had a great slice of bundt cake for the kid. Thanks Robert made it very easy to get into what I wanted. It didn't hurt that you had a great slice of bundt cake for the kid. Thanks More

My New Jeep Cherokee Latitude Dirk did an outstanding job. This was my first NEW car purchase and he knew I was nervous. Dirk answered all my questions, reviewed everything and e Dirk did an outstanding job. This was my first NEW car purchase and he knew I was nervous. Dirk answered all my questions, reviewed everything and even let me walk out and think about it for 24 hours. Letting me think about it for 24 hours was the best decision he made. It put my mind at ease and allowed me time to do more due dilegence and research so I felt comfortable in my decision. Dirk should get an 11 of out 10!!!! OUTSTANDING! More

I was looking to buy an new Jeep Grand Cherokee Summit and Neil was very, very helpful in his explanations of the vehicles features and capabilities. The purchase process was very easy and all the staff and Neil was very, very helpful in his explanations of the vehicles features and capabilities. The purchase process was very easy and all the staff were friendly and courteous. Special mention must go to Shaun the Finance specialist, Tom? the Service Coordinator, the folks in the Parts Department, and especially Neil for making this process pleasant. More