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Lithia Chrysler Jeep Dodge of Twin Falls

Twin Falls, ID

4.0
234 Reviews
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1310 Poleline Rd E

Twin Falls, ID

83301

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Showing 234 reviews

October 28, 2020

Went to go get some information on a truck ended up driving it home. The professional of the salesman, manager and financial officer. They helped me find something that met my needs and wants. More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah "Izzy" Diaz
Oct 30, 2020 -

Lithia Chrysler Jeep Dodge of Twin Falls responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from the Lithia Chrysler Jeep Dodge of Twin Falls team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Jose Guevara- General Manager

October 08, 2020

So I got a cash offer from Kelly Blue Book for over 8k for my car. This was the dealership the site suggested. I got in touch with them and they asked for pictures. They said it should be at least 7500 More

by Reece
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Guevara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Lithia Chrysler Jeep Dodge of Twin Falls responded

Reece, thank you for sharing details of your experience with us. At Lithia Chrysler Jeep Dodge of Twin Falls we pride ourselves on providing top-notch service, and you are no exception. Please contact us directly at your earliest convenience so we can work on a solution together. Sincerely, Jose Guevara- General Manager

September 21, 2020

We live out of town and wanted to make sure the vehicle was "the one" prior to making the drive. We had additional images, information and a credit app all in place before we even made the drive. Once we a More

by kayjamison3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Martitz, Marcus Thompson
Sep 24, 2020 -

Lithia Chrysler Jeep Dodge of Twin Falls responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Jose Guevara- General Manager

July 03, 2020

Great Guys; Great Cars, Great Service! Everyone we spoke with was super friendly and you could tell they genuinely love their jobs, and working with the customers(well most of us.) They did More

by hjkarinen1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo, and Brauc in sales. Ray in Finance, and Sales Manager Braun.
July 09, 2019

Getting ripped off Had Jeep towed in. They were told the problem with the Jeep and they said it was not that instead replaced a pcv valve. Took it back the Monday after More

by Ron stuck without a Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Two Ricks
May 28, 2019

customer Service Recently leased a Compass and I love it. I was impressed with our experience. We went in just window shopping and because of the selles rep. Mrs. Step More

by weinand
Customer Service
Recommend Dealer
Yes
Employees Worked With
Amanda Stephenson
May 02, 2019

Horrible customer service Never buying a car or truck here again as they dont stand by warranty's that are on vehicles... 0 stars if I could go that low... dont recommend anyon More

by Horrible people
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick in the service department is a jerk and needs taught customer service
November 24, 2018

Awesome Trenton Thomas did an amazing job to get me in the truck of my dreams! Thank you. I will definitely recommend him! I will tell everyone More

by Dereoli68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2018

Don’t lease I leased a new vehicle from them. They had a lot of problems with the paperwork. Seemed like there was a lot of confusion. Things were not explained w More

by dontbuyfromlithia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge Leon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mersed Prcic
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2018

Horrible service, poor customer dealings They may be able to sell you a car, but their service department is a total RIPOFF! Avoid this dealership at ALL costs! They are unabashedly deceitfu More

by Craig Feldbaum
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashley Lancaster
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