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Lithia Chrysler Jeep Dodge of Twin Falls
Twin Falls, ID
230 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 230 reviews
August 30, 2021
I bought a 2015 Chevy Traverse in June, and while it was quick and easy, when I got on the highway headed home it immediately started having problems so I took it back and they'd take care of it. But when t quick and easy, when I got on the highway headed home it immediately started having problems so I took it back and they'd take care of it. But when they delivered it it still had the problem. I had an extended warranty, that saved me. But it didn't cover all of the repairs needed. I called the dealership and because of my troubles they paid for everything my extended warranty wouldn't. I won't give 5 stars because my car wasn't nearly up to par, but they did end up making sure I was taken care of. More
by Kit
Employees Worked With
June 25, 2021
I just had my Jeep Wrangler serviced at Lithia Jeep and the service was outstanding. Service writers very friendly and very professional. Excellent customer service. I highly recommend Lithia Jeep in Twin the service was outstanding. Service writers very friendly and very professional. Excellent customer service. I highly recommend Lithia Jeep in Twin Falls to service your vehicle. I have become a loyal customer thanks to the great guys in the service department. More
by Buckeyes5747
Employees Worked With
Matt and Dustin in Service Dept.
April 29, 2021
Staff were very helpful in understanding our needs and working to find us the right solution. We were pleased with the service they provided us working to find us the right solution. We were pleased with the service they provided us More
by morrisrc
March 15, 2021
The service agent took the time to keep me informed and made me feel welcome. Thank you for your time and help with my Jeep. made me feel welcome. Thank you for your time and help with my Jeep. More
by britton
January 31, 2021
Excellent customer service. No pushy sales guys. Knowledgeable staff, and very time efficient. They let us view several Gladiators, alone. Love that they were not pushy. We bought TWO new Jeep G Knowledgeable staff, and very time efficient. They let us view several Gladiators, alone. Love that they were not pushy. We bought TWO new Jeep Gladiator Rubicon’s that day. LOVE our new toys! More
by mtorbert
Employees Worked With
Mitch
January 10, 2021
Polite, helpful, friendly and non-pressure salesman. Izzy made buying a car very stress-free. Throughout our visit, it appeared all employees enjoyed working there. Izzy made buying a car very stress-free. Throughout our visit, it appeared all employees enjoyed working there. More
by JR Sleezer
October 28, 2020
Went to go get some information on a truck ended up driving it home. The professional of the salesman, manager and financial officer. They helped me find something that met my needs and wants. driving it home. The professional of the salesman, manager and financial officer. They helped me find something that met my needs and wants. More
by Richard
Employees Worked With
Isaiah "Izzy" Diaz
October 08, 2020
So I got a cash offer from Kelly Blue Book for over 8k for my car. This was the dealership the site suggested. I got in touch with them and they asked for pictures. They said it should be at least 7500 for my car. This was the dealership the site suggested. I got in touch with them and they asked for pictures. They said it should be at least 7500 after the pictures arrived. I asked Marcus if he was sure as it's a two hour drive from my home. Yeah no problem. I get there and they change the offer to 6000. I get that you have a business to run. You made the offer. I made my review of the dealership on Google and got back a polite request to reach out to the GM Jose. I call and leave a voicemail. No response. I update the review and get another response saying hey please reach back out. I call two more times and speak with Marcus and (I believe) Blake. Three calls to talk to you about this and while you're responding publicly the customer service seems to have failed. More
by Reece
Employees Worked With
September 21, 2020
We live out of town and wanted to make sure the vehicle was "the one" prior to making the drive. We had additional images, information and a credit app all in place before we even made the drive. Once we a was "the one" prior to making the drive. We had additional images, information and a credit app all in place before we even made the drive. Once we arrived it was the smoothest process. The car was cleaned up and waiting for us, paperwork was ready to go, and we were on our way!! Huge thank you to Bill, Marcus, and Ray. Smoothest car buying process ever. We will look to your dealership when our family is ready for their next car and will recommend you to those around us. More
by kayjamison3
Employees Worked With
William Martitz, Marcus Thompson
July 03, 2020
Great Guys; Great Cars, Great Service! Everyone we spoke with was super friendly and you could tell they genuinely love their jobs, and working with the customers(well most of us.) They did Everyone we spoke with was super friendly and you could tell they genuinely love their jobs, and working with the customers(well most of us.) They didn't try to be deceptive or misleading about anything, and made sure we understood EXACTLY what was going on every step of the way. We spoke with someone at each stage/step of the process; at each level(sales,finance,closing,warranty.) They made SURE when we left we had everything we wanted and that we left HAPPY! We would recommend the guys at this dealership hands down to anyone looking for a new car or truck! More
by hjkarinen1978
Employees Worked With
Bo, and Brauc in sales. Ray in Finance, and Sales Manager Braun.
