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Lithia Chrysler Jeep Dodge of Twin Falls

Twin Falls, ID

4.0
234 Reviews
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1310 Poleline Rd E

Twin Falls, ID

83301

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Showing 234 reviews

June 06, 2022

I did not buy a car from Lithia so I cannot comment on that. I serviced my Jeep Cherokee there and their service and service manager were terrible and ripped me off in repair cost. Pay for the gas and d More

by J_helfman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennie Bradley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Horton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Lithia Chrysler Jeep Dodge of Twin Falls responded

Hello, Thank you for taking the time to alert us of your concerns. Due to the current shortage of parts, some repairs may cost more than we are all used to, but I would like to assure you that our team strives to provide the best possible price to all of our valued customers, like yourself. i would be happy to speak with you regarding your experience and the pricing. Please feel free to reach out to me directly at your convenience. Luc Hoang 209-200-7045 Fixed Ops Manager

February 25, 2022

I was basically laughed out of premier Auto group and made to feel as big as an ant. I walked into lithia, long story short I had my car bought and paid for in a little over an hour. They are a great dea More

by krystalburton501
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mersed Prcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colter Mckenzie
Mar 01, 2022 -

Lithia Chrysler Jeep Dodge of Twin Falls responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jose Guevara- General Manager

January 25, 2022

Tha k you guys for helping me find the perfect car for my family I will recommend everyone I know to you what I loved most was the warm family oriented people that work there they aren't about helping you ju More

by Lexiellifrits08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mersed Prcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Morrison
Jan 28, 2022 -

Lithia Chrysler Jeep Dodge of Twin Falls responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Jose Guevara- General Manager

October 30, 2021

I had a great buying experience with the team at Lithia Dodge of Twin Falls. Can’t say enough about Issy Diaz and his knowledge in vehicles. Of course, he couldn’t make it happen without Jeff, the sales ma More

by T-Bone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isiah Diaz
Nov 02, 2021 -

Lithia Chrysler Jeep Dodge of Twin Falls responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jose Guevara- General Manager

August 30, 2021

I bought a 2015 Chevy Traverse in June, and while it was quick and easy, when I got on the highway headed home it immediately started having problems so I took it back and they'd take care of it. But when t More

by Kit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mersed Prcic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Lithia Chrysler Jeep Dodge of Twin Falls responded

Thank you for the great feedback, Kit! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jose Guevara- General Manager

June 25, 2021

I just had my Jeep Wrangler serviced at Lithia Jeep and the service was outstanding. Service writers very friendly and very professional. Excellent customer service. I highly recommend Lithia Jeep in Twin More

by Buckeyes5747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt and Dustin in Service Dept.
Jun 30, 2021 -

Lithia Chrysler Jeep Dodge of Twin Falls responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Richard Parker- Service Manager

April 29, 2021

Staff were very helpful in understanding our needs and working to find us the right solution. We were pleased with the service they provided us More

by morrisrc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorden Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Jolley 5 stars and Ray Navarro 5 stars
May 04, 2021 -

Lithia Chrysler Jeep Dodge of Twin Falls responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Richard Parker- Service Manager

March 15, 2021

The service agent took the time to keep me informed and made me feel welcome. Thank you for your time and help with my Jeep. More

by britton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennie Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Lithia Chrysler Jeep Dodge of Twin Falls responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Richard Parker- Service Manager

January 31, 2021

Excellent customer service. No pushy sales guys. Knowledgeable staff, and very time efficient. They let us view several Gladiators, alone. Love that they were not pushy. We bought TWO new Jeep G More

by mtorbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Feb 03, 2021 -

Lithia Chrysler Jeep Dodge of Twin Falls responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jose Guevara- General Manager

January 10, 2021

Polite, helpful, friendly and non-pressure salesman. Izzy made buying a car very stress-free. Throughout our visit, it appeared all employees enjoyed working there. More

by JR Sleezer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mersed Prcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izzy Diaz
Jan 13, 2021 -

Lithia Chrysler Jeep Dodge of Twin Falls responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Jose Guevara- General Manager