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Lithia Chrysler Jeep Dodge of Missoula
Missoula, MT
856 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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856 Reviews of Lithia Chrysler Jeep Dodge of Missoula
January 11, 2017
Shawn went above and beyond This is our second vehicle from Lithia Chrysler Jeep Dodge of Missoula and it won't be our last. We feel like we are treated royally and Dallas and t This is our second vehicle from Lithia Chrysler Jeep Dodge of Missoula and it won't be our last. We feel like we are treated royally and Dallas and the service deptartment deserve kudos as well. Shawn took about an hour to sit in the jeep with us and really show us all the confusing bells and whistles and that was a huge help. He was just as excited as we were to receive our new car and we loved his enthusiasm. More
by The McClain's
Employees Worked With
Shawn Woodland
January 09, 2017
Easy, helpful, quick! So happy I purchased my vehicle here. I always receive excellent service. I get in and get out in no time. Everyone is friendly and informative. So happy I purchased my vehicle here. I always receive excellent service. I get in and get out in no time. Everyone is friendly and informative. More
by Valkyrie Harrison
Employees Worked With
Chad Minckler, Rob Savage
January 07, 2017
Location a problem MY service was done sufficiently well within the limitations of the service department. Having never owned American 'made' vehicles, I may have paid MY service was done sufficiently well within the limitations of the service department. Having never owned American 'made' vehicles, I may have paid more for service with them but the level of service was more 'concierge' styled. They also weren't as busy, So, considering Lithia GMC, Chrysler, Jeep of Missoula is a less expensive, bigger and busier service department, my previous experiences caused my expectations to be above what they can provide. I am therefore, working to find a way to make their system work for me. The location of the dealership is also problematic for me because it is off the 'beaten' path - nothing but fields around it- and I refuse to sit in waiting rooms. So, that is another area I am trying to figure out. I was very grateful to be provided a loaner car (free of charge, as I probably wouldn't have paid for it if asked) and expect to better manage my appointments in the future to access the shuttle service in a timely fashion. The actual service was done well and I was greeted immediately, got checked in and had a service contact for any concerns I had. So in that regard everything was fine. More
by jjmontana
Employees Worked With
Justin & Dallas assisted me.
January 02, 2017
Everyone was very attentive and took care of me right away. Great service I called to see if I could get the oil changed in my jeep. I was told to come right out and I could get it done. As soon as I arrived Great service I called to see if I could get the oil changed in my jeep. I was told to come right out and I could get it done. As soon as I arrived they got my jeep in. Really appreciated that. Thanks and Happy New Year to all at Lithia Jim More
by horse guy
Employees Worked With
David Cevallos
December 25, 2016
Great Team Dave Christiansen was great to work with and professional. He found the Jeep I was looking for and had it to me In 2 days. Dave Christiansen was great to work with and professional. He found the Jeep I was looking for and had it to me In 2 days. More
by Davew
Employees Worked With
Dave Christiansen
December 17, 2016
Professional Service and Sales My wife and I purchased a vehicle from Sales Consultant Greg Knapp. He went out of his way to make it an enjoyable experience! Hat's Off to him! My wife and I purchased a vehicle from Sales Consultant Greg Knapp. He went out of his way to make it an enjoyable experience! Hat's Off to him! More
by usnpappy
Employees Worked With
Christy Austby, Greg Knapp
December 14, 2016
Great experience! We have bought from this dealership multiple times and have always had a great experience. Thanks for your excellent customer service! Our experienc We have bought from this dealership multiple times and have always had a great experience. Thanks for your excellent customer service! Our experience was quick, efficient and a great price! I appreciate not having to go back and forth and having experienced sales people who know and understand the vehicles. Dave and team did a great job. More
by Carlsons
Employees Worked With
Dave Christiansen
December 04, 2016
Fast efficient Service Lithia always provides fast, efficient service with a pleasant atmosphere. They don't hesitate to go the extra mile to help the customer in any way. Lithia always provides fast, efficient service with a pleasant atmosphere. They don't hesitate to go the extra mile to help the customer in any way. More
by RaeD
Employees Worked With
Kristyne Corkern
December 02, 2016
Electronic Throttle Control Problems Thanks for the work. I am very disappointed in the mechanic shop (in CO) that I had to the work and appreciate you identifying and correcting the iss Thanks for the work. I am very disappointed in the mechanic shop (in CO) that I had to the work and appreciate you identifying and correcting the issues that resulted from that shop. More
by LV
Employees Worked With
Justin Bagliazo; Another person (gal), initials of KC I think (that's what's on receipt)
November 12, 2016
Excellent I was very pleased with the customer service. The salesman was very good on showing the car to me. I would diffently recommend litha to alot of people I was very pleased with the customer service. The salesman was very good on showing the car to me. I would diffently recommend litha to alot of people I will be a returning customer again someday. More
by Lyle20074
Employees Worked With
Rob Savage
