Lithia Chrysler Jeep Dodge of Missoula

$775 Service Bill Took our 2014 Ram 1500 in for 30000 mile service, the service department automatically changed all the fluids in the front and rear axle, trans case a Took our 2014 Ram 1500 in for 30000 mile service, the service department automatically changed all the fluids in the front and rear axle, trans case and brake fluids for $775. did not do a safety inspection on the brake pads, tires, etc. More

Perfect Greg Knapp was a great salesman and our finance man william macinzie was awesome, this was so painless, thank you for a great experience Robert and Greg Knapp was a great salesman and our finance man william macinzie was awesome, this was so painless, thank you for a great experience Robert and Cyndi gerleve More

Terrible service department For the last 90,000 miles I have had my 2007 jeep serviced at Karl Tyler Chevrolet express lube and never had a problem. I get regular oil changes 3-4 For the last 90,000 miles I have had my 2007 jeep serviced at Karl Tyler Chevrolet express lube and never had a problem. I get regular oil changes 3-4000 miles. Never have they had to add fluid. Because I own a jeep express lube cannot check transmission fluid so I had Missoula Lithia service it. I went to work for 6 weeks while jeep Sat parked and when I returned home I noticed oil under the engine. I looked under the hood and noticed a lot of oil spray around filter so when I grabbed filter it was hand tight. I immediately called Lithia and they said bring it in and they will check it over. So before I brought it to them I got 2 quarts of oil from them which filled it back up. I drove straight to their shop and they checked it out and pressure washed engine compartment. They gave me a receipt stating they couldn't find a leak anywhere. I informed them I wasn't about to drive it 15 miles with a loose filter. I left thinking everything was fine. After driving 17 miles in my jeep I noticed I know had a constant drip under engine. I found that behind my water pump was leaking now. I called Lithia and they came and drove my jeep back to their shop and looked it over. When I called them I was informed they don't see how they did anything wrong and it looks like my front end was in a accident. But they will split the cost to put in a new water pump. 600.00 is what they said. Pretty sure if they didn't feel responsible they wouldn't offer to split the cost. I have all receipts from last 90k express lube and not one stating low on coolant. More

Good dealer, fair price Worked with me on the price of a new truck and almost matched the other dealer, to save me the hassle and time I just paid a little extra and got the Worked with me on the price of a new truck and almost matched the other dealer, to save me the hassle and time I just paid a little extra and got the truck from this dealer in MIssoula. Overall I was satisfied with the price and experience and I didn't have to drive to Spokane More

Comfortable and easy to work with Alan Pettibone made me feel comfortable and was very easy to work with because of his knowledge in finance and the RAM that I wanted. All employees tr Alan Pettibone made me feel comfortable and was very easy to work with because of his knowledge in finance and the RAM that I wanted. All employees treated me very well. Thank you all. More

Great experience Over the last 16 years, we have bought multiple vehicles from Lithia in Missoula. We always have a great experience, which is why we return every tim Over the last 16 years, we have bought multiple vehicles from Lithia in Missoula. We always have a great experience, which is why we return every time we want a new vehicle. We also utilize their quick oil change department. More

A FIne Dealership...Fair Pricing! Simply the best experience I have ever had purchasing a car from a dealership! I will definitely be a return customer! Thanks Lithia Chrysler Jeep Simply the best experience I have ever had purchasing a car from a dealership! I will definitely be a return customer! Thanks Lithia Chrysler Jeep Dodge! More

Routine ad Service I went in for my scheduled lube and oil service. Shortly beforehand I texted to see if I could also get my tires rotated. They said, "No problem." Th I went in for my scheduled lube and oil service. Shortly beforehand I texted to see if I could also get my tires rotated. They said, "No problem." Then when I checked in, they also had a "recall on tire chokes" that they were going to do. I appreciated that they knew of this without my saying anything to them about it. They estimated the time that my car would be finished and they were right on. The service people were very kind and helpful. More

Unsurpassed service and value! I have never had a better experience when purchasing a vehicle. From our first interaction with Greg, we felt valued and he displayed exceptional know I have never had a better experience when purchasing a vehicle. From our first interaction with Greg, we felt valued and he displayed exceptional knowledge regarding our interest in a Jeep Renegade. We decided to take advantage of an amazing deal on the only manual transmission (which we have been specifically looking for) Renegade offered. Greg not only listened to our concerns regarding price and payment, but went out of his way to make it happen in the shortest length of time I have ever spent buying a car. The amazing service didn't stop there, we were introduced to Marias and she expedited our warranty paperwork efficiently while thouroughly explaining the details throughout the entire process. My wife and I have been loyal Honda owners until moving to Montana where our needs for transportation changed and our interest required a more rugged and versatile vehicle. I can say with full confidence that we are extremely happy with our purchase and I'm excited to explore the new possibilities we have with the Renegade. I can also say, any future vehicle purchase will be at Lithia of Missoula. I have researched the Jeep brand for over a year before deciding on the Renegade, and the staff at Lithia of Missoula have set the standard for my expectations of the car buying experience. The staff at Lithia Chrysler Jeep Dodge of Missoula should be commended for the assets they are and I hope to see them again when we purchase our next Jeep. More

Absolutely amazing customer service! Greg took great care of us as Lithia Chrysler of Missoula! We were treated with respect and our concerns were made a priority! Amazing experience with Greg took great care of us as Lithia Chrysler of Missoula! We were treated with respect and our concerns were made a priority! Amazing experience with honest employees and beautiful inventory! Thank you so much Greg and Lithia team members! More