
Lithia Chrysler Jeep Dodge of Missoula
Missoula, MT
Filter Reviews by Keyword
By Type
987 Reviews of Lithia Chrysler Jeep Dodge of Missoula
Madison took the time to answer and any question we had and was never pushy nor off-putting. He did everything he could to make sure that we were well taken care of. That is tough to do with two toddlers s and was never pushy nor off-putting. He did everything he could to make sure that we were well taken care of. That is tough to do with two toddlers screaming and crying after a long day of car comparison and shopping. He never waivered and was a consumate professional. If you're looking for a car salesman that does not treat you in a way in which car salesman have been negatively generalized, speak with Madison. His approach was refreshing, as he knew that we were set in our ways, yet still worked his tail off for us. To be honest, my wife and I were shocked when he came back with good news. He worked for us. Matt is a financial guru and made it work for my family when we were financially bound to a certain payment per month. We wanted to make sure that the vehicle of our future was covered in every way we deemed necessary while still being able make payments. As the recipient of a face to face meeting with a large elk with a car full of luggage, two dogs, and three amazing family members at 0100 going 65 in rural Montana made me realize how important it was to have financial protection. Matt put our family first, was completely transparent with what he was doing, the multitude of options available to us within our budget, and most importantly, treated us with respect, understanding , and care. He not only did his job, but also connected with us personally in ways that are much needed in times of crisis. We are grateful for him. The team we worked with put in a Tonneau cover and helped realign an issue with my wiper blades. They were personable and valued my time, working quickly and performing the job without a hitch. More
Ram Runs Like a Lemon I'm just getting the run around so I figured I'd let others know about my experience after buying a new truck from Lithia. We got a new ram earlier th I'm just getting the run around so I figured I'd let others know about my experience after buying a new truck from Lithia. We got a new ram earlier this year. It was really a toss up honestly between the Ford dealer and Lithia. Then after buying, around the middle of the year it had issues starting. I wasn't worried though because hey, it's a new vehicle so let's take it back to the dealer. We took it in, then it was supposedly fixed. It started having issues again with starting. I'd pushed the button, and it just kept cranking on it's own. My wife also noticed an ugly stain on the headliner. So we took it in Saturday. Waited Monday, Tuesday, Wednesday, and now it's Thursday. They said it would be fixed this afternoon, but again. You have to end up calling them and they tell you it's another delay. We bought a new camper and it felt weird pulling it into my driveway with my neighbors Ford yesterday. Lithia has been nothing but delays and having to call them to see what the status is on fixing the truck. We bought a vehicle here prior, and this is the 2nd. But I won't be buying another from them after this experience. It's just not professional. They seem to care a heck of a lot about the sale, but when things to wrong I see I'm one of many people posting on their Facebook page. We get a partially fixed new vehicle. More
Rob is a great guy and made sure that his attention to our needs surpassed his own. This rating is for a used Dodge Durango but we also bought a new Ram 1500. Since my wife had a broken foot Rob worked as our needs surpassed his own. This rating is for a used Dodge Durango but we also bought a new Ram 1500. Since my wife had a broken foot Rob worked as much as he could to keep her from trying to get around the lot and he’d didn’t waste our time with vehicles that were outside of our goals. Thank you Rob and I’ll refer you to everyone. Also 5 stars to Aaron Johnson, finance, for helping us with what we needed and for really helping us understand the process. More
Best place ever to get yr Vehicle done a 5 stars place would recommend them to everyone I no that need work on there cars would recommend them to everyone I no that need work on there cars More
I was very impressed at Lithia Dodge for my recent trade in and purchase of a new Dodge truck. My salesperson was competent and did not apply any pressure. in and purchase of a new Dodge truck. My salesperson was competent and did not apply any pressure. More
Had some routine maintenance done. The professional staff here always goes above and beyond to ensure you have a safe great running vehicle and a pleasant visit in there building. here always goes above and beyond to ensure you have a safe great running vehicle and a pleasant visit in there building. More
Fast and efficient, great quality work was done on our dodge 3500. The service department was very helpful and friendly at drop off and pickup. dodge 3500. The service department was very helpful and friendly at drop off and pickup. More
Excellent buying experience Lithia had the exact vehicle we wanted for a very fair price. Tim worked with us to get low financing. We are very pleased with all aspects of the dea Lithia had the exact vehicle we wanted for a very fair price. Tim worked with us to get low financing. We are very pleased with all aspects of the dealership. More
Very pleasant visit they did what they said when they said for the price quoted ,great job really appreciated every thing.I am from out of state an was treated like I bought the ram there said for the price quoted ,great job really appreciated every thing.I am from out of state an was treated like I bought the ram there More