Lithia Chrysler Jeep Dodge of Missoula

They’re doing a great job in their service dept. I’ve been a client for 4 years now. I’ve been a client for 4 years now. More

Great service as always. Had oil / filter change, as well as differential and transfer case fluid changed. Had oil / filter change, as well as differential and transfer case fluid changed. More

Zach and Amanda are both great to work with really value our time. Both committed to helping keep our vehicles in the very best running condition our time. Both committed to helping keep our vehicles in the very best running condition More

THIS DEALERSHIP GOES OUT OF THEIR WAY TO ACCOMMODATE YOU BEGINNING WITH THE INITIAL CALL THROUGH DELIVERY OF THE SERVICED VEHICLE! I HAVE YET TO EXPERIENCE ANYTHING OTHER THAN COURTESY AND TOTAL COMMITMENT BEGINNING WITH THE INITIAL CALL THROUGH DELIVERY OF THE SERVICED VEHICLE! I HAVE YET TO EXPERIENCE ANYTHING OTHER THAN COURTESY AND TOTAL COMMITMENT TO CUSTOMER SATISFACTION! More

Fast service, courteous employees, quality work, and overall a very easy process. I have been bringing my truck here for years and have never been disappointed. overall a very easy process. I have been bringing my truck here for years and have never been disappointed. More

Always easy to work with and the job will done. Scheduling is a breeze and the shuttle to and from work great. Scheduling is a breeze and the shuttle to and from work great. More

We Have Been going to Lithia since 2010, Mike Mitty has Always took great care of us with the Best Vehicles and Deal ! This will always be our place ! Thank you Lithia & Mike Always took great care of us with the Best Vehicles and Deal ! This will always be our place ! Thank you Lithia & Mike More

This was my first purchase through them and they made it very easy. I am very pleased with the whole process and especially with my sales guy, Tim Yule. I would definitely go back. very easy. I am very pleased with the whole process and especially with my sales guy, Tim Yule. I would definitely go back. More

If I could leave a negative star, I would ! This shop was horrible from start to finish. Our service man, Justin was completely detached from us as a customer and as a service person taking car This shop was horrible from start to finish. Our service man, Justin was completely detached from us as a customer and as a service person taking care of my cars warranty issues. After much t8me had past e called and texted, Justin would never bother to call back , answer his direct line or even a quick text. I finally had to call the parts department to actually get someone to answer the phone. I understand there were computer and phone issues for a week but, this horrible service went on for 3 weeks. I was told the part came in late, then I was told they found another issue and were fixing that too, ok I understood that can happen. However, after days of trying to get our service representative, Justin, to answer his direct line, we were told the mechanic made a mistake when he fixed the 2nd repair and that had to be redone so, another week in the shop. When I finally was told my car was done and I picked it up there was a gouge on the right side of the car on the fender top side. It was obvious it was from someone dropping a tool onto it. This car was my 1st new car in 30 years and I treated like iamy baby and it was never parked by another car in any lot and always garaged.( I also told Justin about the care I took of my car and he told me his wife was the same way ) I called and left a message about the damage (I picked it up on a Sunday, they left my fob in the car and were closed that day) of course when I called and left a message and texted about this issue there was not call or text back. At this point I just decided to wash my hands of this shop and will NEVER use them again. In my 55 years I have never had such horrible and been treated so bad. They have no care for their customers at all. I also gave the dealership over two weeks to respond to the damage on my car and all issues with service before leaving a bad review. Just goes to,show how horrible this dealership/ service department really is. More