Lithia Chrysler Jeep Dodge of Medford

Good Job All Around This is the second new vehicle we have purchased from Lithia Medford. On both occasions the staff has been excellent during the course of the sale. This is the second new vehicle we have purchased from Lithia Medford. On both occasions the staff has been excellent during the course of the sale. Mr Shannon Harrop gave us the initial space to view the lot without the pressure that accompanies most lots to even reach the level of even thinking about the purchase of a new vehicle as we had come only to have a routine service of our other vehicle. Mr Harrop encouraged us to tour the lot and gave us the space to consider the purchase of this new vehicle. It would not have happened had he approached us with the more typical persistence found in most car lots. Mr. St Germaine was instrumental in locating a vehicle that met most of our expectations. Then, Mr. Sues worked out all the details including several options we wished to add to the selected vehicle as well as reaching a satisfactory total cost to complete the deal Finally Mrs. Seifer was a pleasure to work with in regards to the rather lengthy paperwork process in order to both prepare the sale and during the take delivery phase as well. We took delivery at the agreed time and place and all the requested additions were in place and very well done. We were completely satisfied with the end results of our purchase. Should we feel inclined to make further purchases, Lithia Medford will be at the top of our dealership list. Thanks again to Mr. Shannon Harrop for getting us on the road in this great new Dodge truck. More

HAPPY DODGE CUSTOMER THE STAFF IS EXCELLENT!!!! HELPFUL FRIENDLY AND ALL AROUND THE BEST. I HAVE PURCHASED 2 VEHICLE FROM THIS LOCATION AND WILL NEVER SHOP ANYWHERE ELSE THE STAFF IS EXCELLENT!!!! HELPFUL FRIENDLY AND ALL AROUND THE BEST. I HAVE PURCHASED 2 VEHICLE FROM THIS LOCATION AND WILL NEVER SHOP ANYWHERE ELSE IN THE FUTURE. THEY TAKE CARE OF MY VEHICLES AS IF THEY ARE CARING FOR THEIR OWN More

Tervice was great. Trevis in service was great. he rechecked my alignment and got me back to normal in a very short period of time. A+ service department. Trevis in service was great. he rechecked my alignment and got me back to normal in a very short period of time. A+ service department. More

Best Auto Buying Experience EVER Great dealership all the way around. Howard Forte was the perfect sales person. They delivered my car as I live 4 hours north and the paperwork was Great dealership all the way around. Howard Forte was the perfect sales person. They delivered my car as I live 4 hours north and the paperwork was perfect. Could not ask for a better painless Auto buying experience. Wish ALL car buying experiences were like this. More

Worst dealership experience EVER I just bought a 2014 Jeep Grand Cherokee from this dealership. They were not forthcoming about information, and they did absolutely none of the recall I just bought a 2014 Jeep Grand Cherokee from this dealership. They were not forthcoming about information, and they did absolutely none of the recall work, but sold it to me as a certified pre-owned. This was the ultimate sleazy dealership experience. I am so upset, with the overall service of this dealership. I will never buy a car here again, nor will I recommend them to anyone! More

Excellent Experience I have purchased my last 3 vehicles from Lithia and all 3 times my experience was easy and I was able to obtain the deals I was looking for. Customer I have purchased my last 3 vehicles from Lithia and all 3 times my experience was easy and I was able to obtain the deals I was looking for. Customer services is excellent across the board. I would highly recommend buying your next car here. More

Great! Have bought here in a the Past and will return!they are great! We fully trust them! Have and will continue to recommended to friends and family Have bought here in a the Past and will return!they are great! We fully trust them! Have and will continue to recommended to friends and family More

best ever experience did even have to dealship! This dealership redeemed them self with our new purchase. Our first truck expense was truly horrible! I was very reluctant to deal with the dealership This dealership redeemed them self with our new purchase. Our first truck expense was truly horrible! I was very reluctant to deal with the dealership again. But they truly made up for what we're lacking in our first truck experience! More

looks like new Went in for a recall, had an oil change and detailing done. My car looks fantastic and completed quickly! Travis is very helpful. I will be back. Went in for a recall, had an oil change and detailing done. My car looks fantastic and completed quickly! Travis is very helpful. I will be back. More

Lithia went out the way to make me happy After just 4 weeks of owning a brand new Jeep Cherokee my transmission went out. The Service desk person Shannon was so nice but did let me know it wo After just 4 weeks of owning a brand new Jeep Cherokee my transmission went out. The Service desk person Shannon was so nice but did let me know it would take maybe 10 - 14 days to fix. I was offered a rental car and Lithia did pick up the bill and I was very happy. Jason the mechanic who went for a ride with me to diagnose the issue was very informative. But really Shannon was extraordinary in calling me several times and letting me know the status, when the transmission came in etc. Couldn't be happier with her service and I'll think now to have all my routine services done at the Lithia Jeep dealership thanks to Shannon. I do want to also say the other service folks were friendly as well, so even better. More