Lithia Chrysler Jeep Dodge of Medford

Purchase and Service of our 2012 Jeep Every step of the way from purchase through service has been outstanding. The service department goes out of its way to make sure that the service is Every step of the way from purchase through service has been outstanding. The service department goes out of its way to make sure that the service is done correctly, promptly and often above and beyond what was requested. It is the little things that count. Very friendly and knowledgeable staff. They are still graciously answering questions and helping me with the computerized functions of the car...all of which are new to us. We traded in a 1996 car that did not have all of these new bells and whistles. More

Polite, efficient service Two thumbs up to the service dept. who did the very first oil change on our new "baby", (Winnebago Tend RV with Dodge engine). Couldn't be more plea Two thumbs up to the service dept. who did the very first oil change on our new "baby", (Winnebago Tend RV with Dodge engine). Couldn't be more pleased with your thanks service personnel. Thanks. More

One of the best experiences in purchasing an automobile. There was not a lot of pressure put on us to buy. The salesperson didn't go back and forth to the sales manager and make us wait for hours on end whi There was not a lot of pressure put on us to buy. The salesperson didn't go back and forth to the sales manager and make us wait for hours on end while playing the "sales game". We were actually able to talk to the sales manager directly. Everyone we dealt with was quite pleasant and seemed to listen to what we wanted. More

Prompt, courteous, completed on time. The service department was prompt, courteous, and completed the work within the estimated time frame. The waiting room facilities was very comfortabl The service department was prompt, courteous, and completed the work within the estimated time frame. The waiting room facilities was very comfortable with tables and chairs, Wi-Fi, coffee, magazines, and TV all made for better than average downtime experience. More

oil change staff was very friendly and professional, they took care of all my needs in a timely fashion, they also made sure i was aware of the couple of items i staff was very friendly and professional, they took care of all my needs in a timely fashion, they also made sure i was aware of the couple of items i might want to service in the future and that they were not an emergent situation right now! More

Oil Change my jeep is a 2000. the guys at lithia have kept my jeep wrangler running good for 15 years. I appreciate there honesty and integrity. my jeep is a 2000. the guys at lithia have kept my jeep wrangler running good for 15 years. I appreciate there honesty and integrity. More

Oil Change Service staff are always friendly and helpful. Have always been able to get in and out in a short period of time without any problems.. Service staff are always friendly and helpful. Have always been able to get in and out in a short period of time without any problems.. More

Oil Change I brought my New Jeep in for it's first oil change, it was completed quickly and well! Staff was friendly and willing to Help me. I brought my New Jeep in for it's first oil change, it was completed quickly and well! Staff was friendly and willing to Help me. More

Good Job All Around This is the second new vehicle we have purchased from Lithia Medford. On both occasions the staff has been excellent during the course of the sale. This is the second new vehicle we have purchased from Lithia Medford. On both occasions the staff has been excellent during the course of the sale. Mr Shannon Harrop gave us the initial space to view the lot without the pressure that accompanies most lots to even reach the level of even thinking about the purchase of a new vehicle as we had come only to have a routine service of our other vehicle. Mr Harrop encouraged us to tour the lot and gave us the space to consider the purchase of this new vehicle. It would not have happened had he approached us with the more typical persistence found in most car lots. Mr. St Germaine was instrumental in locating a vehicle that met most of our expectations. Then, Mr. Sues worked out all the details including several options we wished to add to the selected vehicle as well as reaching a satisfactory total cost to complete the deal Finally Mrs. Seifer was a pleasure to work with in regards to the rather lengthy paperwork process in order to both prepare the sale and during the take delivery phase as well. We took delivery at the agreed time and place and all the requested additions were in place and very well done. We were completely satisfied with the end results of our purchase. Should we feel inclined to make further purchases, Lithia Medford will be at the top of our dealership list. Thanks again to Mr. Shannon Harrop for getting us on the road in this great new Dodge truck. More

HAPPY DODGE CUSTOMER THE STAFF IS EXCELLENT!!!! HELPFUL FRIENDLY AND ALL AROUND THE BEST. I HAVE PURCHASED 2 VEHICLE FROM THIS LOCATION AND WILL NEVER SHOP ANYWHERE ELSE THE STAFF IS EXCELLENT!!!! HELPFUL FRIENDLY AND ALL AROUND THE BEST. I HAVE PURCHASED 2 VEHICLE FROM THIS LOCATION AND WILL NEVER SHOP ANYWHERE ELSE IN THE FUTURE. THEY TAKE CARE OF MY VEHICLES AS IF THEY ARE CARING FOR THEIR OWN More