Lithia Chrysler Jeep Dodge of Medford

Post Visit Initial New Truck Service This is my second Dodge Ram Pickup purchased from Dodge in the past 13 years. The first I purchased a lifetime oil change. That truck lasted me for This is my second Dodge Ram Pickup purchased from Dodge in the past 13 years. The first I purchased a lifetime oil change. That truck lasted me for 12 years and 275,000 miles after which time I sold it privately in good running condition. The friendly treatment I received over a 12 year period from the service dept was appreciated. We all value our time and your crew has always been courteous and prompt in dealing with me. I look forward to another 12 years of oil changes. I believe the past several years of the first 12 years of oil changes were "on the dealer's dime" More

Best Buy of my life :) Jayson Landers was my Sales, hes is amazing, Mike Haley was the Finance manager i got exactly what i asked for and they both worked very hard to help Jayson Landers was my Sales, hes is amazing, Mike Haley was the Finance manager i got exactly what i asked for and they both worked very hard to help me. i am a single mother of 6 kids and i work full time. so i only have one income. i am so thankful they worked with me so i could have my very first new van that is reliable with warranty. i will be a loyal customer of Lithia for life. More

Sales We live a considerable distance away from Medford but because we could not find a Jeep in our area we made the trip over to Medford. We were pleased w We live a considerable distance away from Medford but because we could not find a Jeep in our area we made the trip over to Medford. We were pleased with our experience as we were In and out with the Jeep we wanted and at the price we wanted to pay. More

Great People! Bought a used truck. Had to have it set up with a 5th wheel hitch. Told them what I wanted and they arranged with the rv dealership to have the hitch Bought a used truck. Had to have it set up with a 5th wheel hitch. Told them what I wanted and they arranged with the rv dealership to have the hitch ordered and installed. And since I was almost 400 miles away.......they delivered it and also took my older truck back for my trade-in.!!! From Ed the salesman to the finance manager........everything was fast and simple to do. And I remember shopping at Lithia Dodge when they started out in the plaza in Ashland. More

2014 f150 pickup salesmen James Baldwin and Travis are the best sales people I have delt with, have bought 6 cars from Litha and these two went be on the extra mile for me!!!! James Baldwin and Travis are the best sales people I have delt with, have bought 6 cars from Litha and these two went be on the extra mile for me!!!! Would recommend your dealership to everyone and these two sales professionals. They need a bonus from your company!!! Thanks Guys. Steve Woods President,CEO Basin Beef Company Klamath Falls, Or. More

Greg was awesome . I got an oil change. It went great. Fast and easy. I don't know what else to say. My name is becca . I got an oil change. It went great. Fast and easy. I don't know what else to say. My name is becca More

oil change It was a regular oil change and tired rotation. I wish it did not take 2 hours and I could have made an appt. But no complaints here. It was a regular oil change and tired rotation. I wish it did not take 2 hours and I could have made an appt. But no complaints here. More

Awesome They helped me to get into a new car with a better interest rate. Couldn't be happier. Everyone was friendly and they worked hard to find a great deal They helped me to get into a new car with a better interest rate. Couldn't be happier. Everyone was friendly and they worked hard to find a great deal for me. I will definitely be back in the future and I will recommend Lithia to anyone I know looking for a new vehicle. More

Nothing but issues.. In the time I have had my 2014 2500 Ram Cummins I have had some signigicant issues. First being a caliper bolt that came out while I was working out o In the time I have had my 2014 2500 Ram Cummins I have had some signigicant issues. First being a caliper bolt that came out while I was working out of town 5.5 hours away from medford, after which I discovered that the other bolt was barely threaded in as well. Traveling freeway speeds with a brake caliper barely fastened does not strike me as a good first impression. The response for that was just a replacement bolt. Okay, next was an oil change.. I noticed once I was home that my driveway had oil all over it. When I looked under my truck I discovered every square inch of the front end was covered in oil. After talking to the service tech I was told it was residual oil in a cross member (no cleanup after?). Literally days later I went in for a schedule maintainence for my egr system. Within 24 hours my trucked wreaked of coolant and low coolant light popped up 3 times in 6 miles. Upon taking it back to get looked at I was told yet again it was residual from the service. Still today I occasionally smell coolant (shouldn't it all be gone after over a month??). Now I discover today as I'm about to leave my work that there's still oil dripping. After crawling under my truck I find oil dripping from the pan not a crossmember and that the drain plug is barely finger tight! How was this missed after being there for 2 services so close together?! Needless to say I am less than thrilled and will probably seek service for my vehicle at another business. More

Don't buy from there I bought a used pickup from them it's been nothing but a nightmare since the minute I came home engine light came on they won't look at it they won't I bought a used pickup from them it's been nothing but a nightmare since the minute I came home engine light came on they won't look at it they won't fix it underneath the dash cover I discovered the dash was completely destroyed Beyond repair there's a hole in it about a foot wide and a foot long completely missing and gone and I'm the one that has to deal with it it's only been 3 days they told me that I bought it used so therefore there was nothing there willing to do for me I feel cheated I will never go back then you the whole was there and they covered up with a dash cover and I'm the stupid one for not looking underneath that dashboard cover I will never go back or refer them to anybody More