Lithia Chrysler Jeep Dodge of Medford

Outstanding Service on Sprinter Airbag Recall My Itasca Navion RV is built on a Dodge-branded 3500 Sprinter chassis, which was included in the recent airbag recall. I live all the way up in Belli My Itasca Navion RV is built on a Dodge-branded 3500 Sprinter chassis, which was included in the recent airbag recall. I live all the way up in Bellingham, Washington, but the local Dodge dealer is awful, in every way. Lithia Chrysler Jeep Dodge has an excellent reputation amongst the owners of this make and model of RVs when it comes to service, so I decided the trip was worth it, as numerous other owners complained of how the recall work was botched by other Dodge dealers. This dealership was excellent from the time I first called, until I drove away with the work completed. I was assigned to service advisor Hayden Connor. He scheduled my appointment, made sure the proper parts were in when I arrived, and was professional, friendly, attentive and reassuring. Other Sprinter owners on the RV chat group have complained that the work took 2 or 3 trips to a dealership, but my work was done within the promised 6 hours. A pleasant shuttle driver provided prompt transportation to and from my mother's house where I visited until the work was completed. This kind of excellent service is rare, and was well worth the 20 hours of driving from Bellingham to Medford and back. Highly recommended. More

Review I was looking for a new small car,I found what I wanted at your dealership. The service was great and in a timely manor. I was looking for a new small car,I found what I wanted at your dealership. The service was great and in a timely manor. More

Best in Medford Fast, reliable service every time at Lithia Jeep Medford. Wait time was clearly communicated and services provided and need were trustworthy. would re Fast, reliable service every time at Lithia Jeep Medford. Wait time was clearly communicated and services provided and need were trustworthy. would recommend Oil change at this location to everyone I know. More

Wonderful experience We have bought multiple cars and have never had such an easy, wonderful, quick, and efficient car buying experience! Jesse Alisea was fantastic! He wa We have bought multiple cars and have never had such an easy, wonderful, quick, and efficient car buying experience! Jesse Alisea was fantastic! He was incredibly helpful and knowledgeable. He had our truck ready to go when we arrived. Thank you Jesse. I absolutely recommend Jesse and this dealership! Great experience!! Thank you, Harmony More

Considerate and Fair Minded Internet Salesman Jose Cruz We worked with Jose Cruz on line. I highly recommend him because he is considerate and fair minded. What made this truck buying experience so differen We worked with Jose Cruz on line. I highly recommend him because he is considerate and fair minded. What made this truck buying experience so different and refreshing was Jose's willingness to commit to the price of the truck and the trade in amount at the beginning. No haggling, no salesman change up, no pressure. We got to the bottom line upfront, which was thousands less than at another dealership with a comparable truck. He stayed in constant communication with us, working on our behalf on his day off to keep the process going. When we had a dustup between our credit union and his finance manager, he calmly kept at it until documents were signed and the truck was delivered. Chris, friendly as a neighbor, delivered the truck exactly at the time agreed on. We are incredibly grateful for Jose's resolve to meet our needs and extremely satisfied with the deal we got. The truck is out of this world. It takes our breath away. Thank you Jose and Lithia CJD of Medford. More

Dave Had great follow up after the sale I wasn't looking for a car but Dave show me the bullpen and I bought a used car from my son He is a very laid-back guy and if I decide to buy a ne I wasn't looking for a car but Dave show me the bullpen and I bought a used car from my son He is a very laid-back guy and if I decide to buy a new car I will probably talk to him . More

Change of mind. Time to start process for new dodge diesel and have recently been looking at this dealership. Drove approximately 130 miles for each trip and have sho Time to start process for new dodge diesel and have recently been looking at this dealership. Drove approximately 130 miles for each trip and have shopped twice and welcomed with great sales agents. One more trip of our 130 mile drive, idler pulley broke as we were arriving to Medford. Drove directly to Lethia service department only to be told they could not get to the repair for 10days. Drove two blocks to small independent repair service that was more than happy to help us get back on our way home. They ordered part that was delivered about ten minutes later and had us done and able to make the 130 return. I would hesitate replaceing my Dogde disel with a dealer that is unable to possible repair if a situation like this happens again. More

No service after the fact When I bought my used jeep I was told it went thought a safety check. I am having a knocking sound in the front right tire had it checked at Les Schaw When I bought my used jeep I was told it went thought a safety check. I am having a knocking sound in the front right tire had it checked at Les Schawb and it needs shocks. I only had it a week and how did it pass the safety check? I have been calling Dave for two weeks and he will not return my calls and he even gave me his cell and he will not return when I call it. I shouldn't have to pay for this I haven't even made my first payment for goodness sakes. Dave Sturble was my sale guy for years no more. More

Jace was awesome! He was very patient with us and helped us get exactly what we wanted for what we were willing to pay. Wasn't too pushy, and selected great cars that m He was very patient with us and helped us get exactly what we wanted for what we were willing to pay. Wasn't too pushy, and selected great cars that matched our desire. More

Awesome I stopped by just to look and left so excited and renewed! I love my Dodge Journey! My salesman Ben was extremely calm and easy to talk to and really I stopped by just to look and left so excited and renewed! I love my Dodge Journey! My salesman Ben was extremely calm and easy to talk to and really listened to my needs from start to finish. Devon my finance manager was helpful and understanding of my needs as well he even helped me save some money. Thanks everyone! More